Dealership Experience
17 yrs, 5 mos
Industry Experience
17 yrs, 5 mos
Languages Spoken
English
481 Reviews
Write a Review481 Reviews of Phillip Robinson
May 30, 2020
The manager Zack really works with me makes me feel like family always a pleasure to do business with Hyundai will always be buying from that dealership family always a pleasure to do business with Hyundai will always be buying from that dealership More
Other Employees Tagged: Zack Lintz
May 27, 2020
If it weren't for Phil i definitely would have gone elsewhere for a car. Frantz wasn't very keen to me asking questions and he was very rude. Simon tried helping as to not leave with a sour outlook on elsewhere for a car. Frantz wasn't very keen to me asking questions and he was very rude. Simon tried helping as to not leave with a sour outlook on Hyundai. I would have much rather worked with Phil than Frantz. I was lied to about how much i need to put down on a lease [he told me 500-it turned out to be more than 1500] . Very disgusted in the way i was treated by Frantz. More
Other Employees Tagged: Frantz , simon
May 23, 2020
Great Service Station..Customer Service Excellent This is my go to place for vehicle maintenance.this place is above trustworthy and yes I can save money going to any service station,but do I trust th This is my go to place for vehicle maintenance.this place is above trustworthy and yes I can save money going to any service station,but do I trust them.. Ed Thornton is above reproach and I serious trust him in whatever he suggests.. I feel very welcomed here and feel comfortable.. Along with Ed,there's..Kim,Jay and Willy all who do their jobs with the customer in mind... More
Other Employees Tagged: Zack Lintz, Mark Stechel, Tommy Tong , Ed Thronton
May 16, 2020
sonata 2020 I was a little disappointed at the car care service this time. they got the wrong part and I had to wait an extra day. I was a little disappointed at the car care service this time. they got the wrong part and I had to wait an extra day. More
Other Employees Tagged: Andrew Lee, Jun Park
May 16, 2020
It was a great experience, hassle free, worries free. The sales representative help me get exactly what I was looking for, and all the tools to care for my new vehicle sales representative help me get exactly what I was looking for, and all the tools to care for my new vehicle More
March 19, 2020
Very Good. All The Staff At Hyundai Repair In Flushing New York, Was Excellent And Very Kind. They did The Very Well. I Was Very Happy with Service. All The Staff At Hyundai Repair In Flushing New York, Was Excellent And Very Kind. They did The Very Well. I Was Very Happy with Service. More
Other Employees Tagged: Tommy Tong
March 18, 2020
Sales associates and sales manager are above and beyond supportive. Phenomenal service and very helpful in guiding you the process. Especially Phillip Johnson and Tommy, truly professional and knowledgeabl supportive. Phenomenal service and very helpful in guiding you the process. Especially Phillip Johnson and Tommy, truly professional and knowledgeable in the cars. Phillip is fill with mountains of patience and professionalism. Greatly grateful to both and their new member(I think)Joseph also known as junior. All great guys and extremely helpful. I would give Phillip Johnson 10 stars if that is possible bc he truly is a star for Bayside Hyundai (location) in my opinion. Phil goes above and beyond in guiding me through selecting my new leased car with his professionalism, patience and knowledgeable sales manager. I am forever grateful. More
Other Employees Tagged: Tommy Tong , Junior (aka..Joseph) nice guy
March 18, 2020
Phil was exceptional with his people skills. He didnt feel pushy nor unprofessional. I felt comfortable to make a decision and he was very knowledgeable about the vehicle. I appreciated the price point o feel pushy nor unprofessional. I felt comfortable to make a decision and he was very knowledgeable about the vehicle. I appreciated the price point on the vehicle and felt it was reasonable. I would push the team to think about how they navigate handing the customer off to the business manager. While Vadim the business manager was respectful, the people skills were not as strong. I felt more pressure and push on how the optional warranties were presented than I would have liked. I would have perhaps appreciated being given these options the first day I came in so I could review at home and take time to digest and make a fully informed decision. Being asked to review and decide on the spot the moment I'm looking to close the deal feels too big of a decision to rush. So my recommendation is more tact for customers like myself who gave a 7 thousand dollar deposit on day 1 to have been given this information so that on day 2 I've had time to review and make a decision. Customers like myself are more willing to spend the money if I am given time to review it, but if I feel backed into a corner to make an immediate decision to spend thousands on a warranty. I will not sign on for add ons. Other than that would definitely recommend Phil to purchase a vehicle. I walked away feeling I made the right choice for a fair price. I didnt feel scammed by Phil. More
Other Employees Tagged: Vadim
March 17, 2020
My New lease Santa Fe Customer Service ***Excellent*** Quality of Work ***Excellent*** Friendliness ***Excellent*** Price ***Excellent*** Financial Dept ***Excellent*** Customer Service ***Excellent*** Quality of Work ***Excellent*** Friendliness ***Excellent*** Price ***Excellent*** Financial Dept ***Excellent*** thank you Phillip, Junior & Financial dept helping me. hope to see you again, have a great day!!! More
Other Employees Tagged: Frantz Joseph Jr
March 14, 2020
Very professional fast delivery 5 stars to Philip Robinson. Was very helpful and understanding. Over all this is second time I buy a car from this dealership and very happy Robinson. Was very helpful and understanding. Over all this is second time I buy a car from this dealership and very happy More

