Phillip Surles
Phillip Surles at Tom Clark Auto Park

Phillip Surles | Page 9

Internet Sales

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

4.9
140 Reviews
4.9

140 Reviews

Write a Review

Dealership Experience

7 yrs, 4 mos

Industry Experience

7 yrs, 9 mos

140 Reviews of Phillip Surles

April 19, 2024

Dealership Rating
Employee Rating

We had a good experience buying our truck. I would have given 5 stars except a used vehicle only comes with a half tank of gas and the battery needed to be replaced on the remote and they woul More

by TEACHN.N.TX
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 23, 2024

Tom Clark Auto Park responded

Thank you for your honest feedback about your recent experience with us. We understand your concerns and would like to learn more about your experience. Please give us a call if you would like to further discuss your visit so we can continue moving forward in a positive direction. Sincerely, James Wood AutoPark Management | 940-591-9663

April 12, 2024

Dealership Rating
Employee Rating

I have purchased several vehicles from James Wood chevrolet and have been pleased with every deal. More

by mloper08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Tom Clark Auto Park responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose James Wood Chevrolet Denton. Please feel free to contact us if you have any questions on your new purchase. Sincerely, James Wood AutoPark Management | 940-591-9663

April 07, 2024

Dealership Rating
Employee Rating

Process to purchase was very clear and all personnel were professional and easy to work with. More

by rstan1964
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 09, 2024

Tom Clark Auto Park responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, James Wood AutoPark Management | 940-591-9663

April 05, 2024

Dealership Rating
Employee Rating

Friendly and efficient staff that make car purchases simple. I would recommend Wood Chevrolet to others. More

by cavmattman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Tom Clark Auto Park responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

April 04, 2024

Dealership Rating
Employee Rating

Really liked the dealership. Phillip is a great salesman. Kind , courteous, and easy to deal with. Buying experience was the best we have ever had. In and out in no time. Will re More

by jerryvidrine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Tom Clark Auto Park responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Jerry. Sincerely, James Wood AutoPark Management | 940-591-9663

April 02, 2024

Dealership Rating
Employee Rating

With the trade of my old car and getting and getting the new car readyThey all did a great job More

by rclark5010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Jeffcoat

Apr 04, 2024

Tom Clark Auto Park responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

March 29, 2024

Dealership Rating
Employee Rating

Great dealership! Phillip was great to work with, we worked a deal out over the phone and he didn't try to change a thing. It was a very qick and pleasant transaction. More

by wshawnstephens
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 02, 2024

Tom Clark Auto Park responded

Thank you so much for taking the time to write such great feedback, Shawn. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Phillip was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, James Wood AutoPark Management | 940-591-9663

March 28, 2024

Dealership Rating
Employee Rating

This was the easiest place to buy a new truck. Phillip had everything ready to go to finance. Don in finance got the paperwork done with no pressure or problems. Thank you for the experience! More

by rm1965
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2024

Tom Clark Auto Park responded

We appreciate you for letting others know about your experience working with Phillip! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

March 24, 2024

Dealership Rating
Employee Rating

Everyone was either rude or awkward. Basic Chevrolet dealership besides that. I had already been pre approved so they didn’t have to really do anything besides give me the keys. More

by colbytruss
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Mar 26, 2024

Tom Clark Auto Park responded

Thank you for your feedback, Colby. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, James Wood AutoPark Management | 940-591-9663

March 20, 2024

Dealership Rating
Employee Rating

Easy Process reached out to me and had everything in order answered any questions I had and made sure I got taken care of More

by zmcintosh79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2024

Tom Clark Auto Park responded

Thank you for sharing your feedback about your experience with us. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, James Wood AutoPark Management | 940-591-9663

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