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Phillip Surles
Phillip Surles at Tom Clark Auto Park

Phillip Surles | Page 9

Internet Sales

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

4.9
135 Reviews
4.9

135 Reviews

Write a Review

Dealership Experience

7 yrs, 2 mos

Industry Experience

7 yrs, 7 mos

135 Reviews of Phillip Surles

April 02, 2024

Dealership Rating
Employee Rating

With the trade of my old car and getting and getting the new car readyThey all did a great job More

by rclark5010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Jeffcoat

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Apr 04, 2024

Tom Clark Auto Park responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

March 29, 2024

Dealership Rating
Employee Rating

Great dealership! Phillip was great to work with, we worked a deal out over the phone and he didn't try to change a thing. It was a very qick and pleasant transaction. More

by wshawnstephens
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Apr 02, 2024

Tom Clark Auto Park responded

Thank you so much for taking the time to write such great feedback, Shawn. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Phillip was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, James Wood AutoPark Management | 940-591-9663

March 28, 2024

Dealership Rating
Employee Rating

This was the easiest place to buy a new truck. Phillip had everything ready to go to finance. Don in finance got the paperwork done with no pressure or problems. Thank you for the experience! More

by rm1965
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 29, 2024

Tom Clark Auto Park responded

We appreciate you for letting others know about your experience working with Phillip! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

March 24, 2024

Dealership Rating
Employee Rating

Everyone was either rude or awkward. Basic Chevrolet dealership besides that. I had already been pre approved so they didn’t have to really do anything besides give me the keys. More

by colbytruss
Sales Price Transparency
Purchase Time
Recommend Dealer
No
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Mar 26, 2024

Tom Clark Auto Park responded

Thank you for your feedback, Colby. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, James Wood AutoPark Management | 940-591-9663

March 20, 2024

Dealership Rating
Employee Rating

Easy Process reached out to me and had everything in order answered any questions I had and made sure I got taken care of More

by zmcintosh79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 22, 2024

Tom Clark Auto Park responded

Thank you for sharing your feedback about your experience with us. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, James Wood AutoPark Management | 940-591-9663

March 15, 2024

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Employee Rating

Amazing, will only buy frome James Woods! Phillip was so accommodating, assisting me while I was at work. More

by jacelittle24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 18, 2024

Tom Clark Auto Park responded

Jace, thank you so much for the wonderful review of your experience at James Wood AutoPark. Phillip is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2024

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Employee Rating

I have been a big supporter of James Wood for over 40 years now, if it isn’t broke don’t fix it. Where else can you call and always get a kind voice to answer. Here is to 40 more years. More

by rkroberts127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Wilkins, Matt Taylor, BJ Worley, Gavynn Norris , Denny Aldridge, Sheldon Jeffcoat, Mike Loch

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Mar 11, 2024

Tom Clark Auto Park responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2024

Dealership Rating
Employee Rating

Smooth and easy! Everyone was very friendly and attentive! The whole process took about an hour and a half. Speedy! More

by Evan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 08, 2024

Tom Clark Auto Park responded

Evan, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

March 03, 2024

Dealership Rating
Employee Rating

Easiest auto purchase we've ever made. No pressure...laid back. Definitely worth the drive. More

by markandkarenbrown
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Jeffcoat

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Mar 05, 2024

Tom Clark Auto Park responded

Mark and Karen, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to James Wood AutoPark Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

March 03, 2024

Dealership Rating
Employee Rating

Everything was ready when I got there. It did not take long to get my new Yukon. More

by osbornekim123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Mar 05, 2024

Tom Clark Auto Park responded

Kim, thank you for your feedback and recommendation. It's fantastic to know that we were able to make your GMC Yukon purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

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