Phoebe Wheeler

We recently experienced a dead battery on our 2024 RX500. Caleb and Davis went above and beyond to get the car repaired. Even visiting our home within an hour of reporting the issue. You can't ask for better Caleb and Davis went above and beyond to get the car repaired. Even visiting our home within an hour of reporting the issue. You can't ask for better service! More

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Friendly, informative, reliable service. Couldn’t ask for nicer people. They tell you what is going on and give you choices to fix the issue. Couldn’t ask for nicer people. They tell you what is going on and give you choices to fix the issue. More

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Everyone at the dealership, from the sales team to the finance team was top notch!! Truly a red carpet experience. I highly recommend Jordan Lexus!! finance team was top notch!! Truly a red carpet experience. I highly recommend Jordan Lexus!! More

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Amazing first Lexus purchase! Russ was on top of everything. No surprises, great trade in value, and fast processing. Very happy with Jordan Lexus of Mishawaka. Russ was on top of everything. No surprises, great trade in value, and fast processing. Very happy with Jordan Lexus of Mishawaka. More

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Very polite, professional staff. They finished the service with a car wash. I feel they are honest. Not pushy. They finished the service with a car wash. I feel they are honest. Not pushy. More

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Staff is welcoming, knowledgeable, and efficient. Purchased two cars in two weeks and extremely happy with both of them. I have been a longtime customer and a proud Lexus owner for 20 years. Having a Purchased two cars in two weeks and extremely happy with both of them. I have been a longtime customer and a proud Lexus owner for 20 years. Having a dealership in town where I can get my car serviced as important to me, and I will remain a loyal customer if service levels remain consistent. More

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Vey good visit. In and out quickly. No issues. Nice waiting area and said hi to my salesperson In and out quickly. No issues. Nice waiting area and said hi to my salesperson More

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The best car buying experience. We showed up unannounced , mid-day on Labor Day. Russell was in on his day off delivering a car in the morning and stayed with us all afternoon. Ver We showed up unannounced , mid-day on Labor Day. Russell was in on his day off delivering a car in the morning and stayed with us all afternoon. Very knowledgeable, answered ALL of our questions. We test drove several cars and got exactly what we wanted. There was zero pressure to buy, they had the exact inventory they showed online at the online prices. No bait and switch, no "that one sold". There was also zero pressure to purchase add on's, additional service plans, etc. In the door at noon, out the door at 4pm on a holiday with a new car. We 100% suggest Russell and Jordan Lexus. More

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Thorough. Attentive. Sales representative was very helpful and listen to our needs. Documentation process was very well done. Great car. Attentive. Sales representative was very helpful and listen to our needs. Documentation process was very well done. Great car. More

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Excellent service. Teruko was on top of it. Great follow up and she kept looking for what we wanted until she did. Loved her. Teruko was on top of it. Great follow up and she kept looking for what we wanted until she did. Loved her. More

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