Pietro Messina

Was not happy that they spilled a bunch of oil on my engine and didn't tell me. engine and didn't tell me. More

by SRBOLTHOUSE Verified Customer Verified Customer

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Great service we had a bit of a wait so they shuttled us to a local restaurant then picked us up . to a local restaurant then picked us up . More

by tunes69369 Verified Customer Verified Customer

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They made the process very easy and did the work in one day. Thank you for your excellent service. day. Thank you for your excellent service. More

by Tjwynsma Verified Customer Verified Customer

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They took 4x as long to fix my vehicle than they said and returned it to me with more issues. When they gave it back the alignment was off, it was dirty and everything that was in my center console was out, returned it to me with more issues. When they gave it back the alignment was off, it was dirty and everything that was in my center console was out, and the car would not detect my keys. It was an absolute nightmare and communication was not good. I had to constantly follow up after the promised timeline had passed. More

by ckleitch1 Verified Customer Verified Customer

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Purchased a new 2025 truck, salesman where great, nice new facility purchase was made easy. new facility purchase was made easy. More

by Ranger Verified Customer Verified Customer

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Staff was very friendly and easy to work with. Definitely recommend! And cheaper than most! Definitely recommend! And cheaper than most! More

by JPULSIFER24 Verified Customer Verified Customer

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Great service. Manager Keith was amazing! Great communication and work was completed on time. Thanks! Manager Keith was amazing! Great communication and work was completed on time. Thanks! More

by sytsma Verified Customer Verified Customer

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The receptionist was extremely helpful in getting the truck in promptly. When I got caught in a traffic jam just prior to closing she was willing to take payment over the phone and make arrangements for truck in promptly. When I got caught in a traffic jam just prior to closing she was willing to take payment over the phone and make arrangements for me to pick the truck after closing. The work done by the technician looks excellent. Everything up and running again. More

by wdpi2019 Verified Customer Verified Customer

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I was well taken care of by Laura and her boss stepped in a couple times and he did right by me by allowing me to take the vehicle home for the weekend for an extended drive. She answered my probably dumb qu a couple times and he did right by me by allowing me to take the vehicle home for the weekend for an extended drive. She answered my probably dumb questions, was patient with my anxiety (first time buyer), and made sure I had everything I needed. Would absolutely recommend her and the dealership! More

by siscoj Verified Customer Verified Customer

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Baker Buick of Hudsonville has always provided excellent service. From the time I stepped into their showroom to purchase my Buick Enclave to my interactions with the Sevice Department the staff has gone ou service. From the time I stepped into their showroom to purchase my Buick Enclave to my interactions with the Sevice Department the staff has gone out of their way. I had to reschedule one appointment 3 times and the service representatives always found another appointment that fit my schedule. Brianna even sat in my car with me to straighten out a problem I was having. Baker Buick has been great. More

by Ragman1 Verified Customer Verified Customer

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