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Q Stanford
Q Stanford at AV GMC

Q Stanford | Page 2

Product Specialist

AV GMC

39012 Carriage Way
Palmdale, CA 93551

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20 Reviews
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20 Reviews

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20 Reviews of Q Stanford

February 05, 2024

Dealership Rating
Employee Rating

Car sat four days nothing was done disappointed I told rep. What I wanted done More

by MERCADO11075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Cofield, David Johnson, Niko Rodriguez, Miguel Betrado, Armando Navarro, Arsen Mkhitaryan, Jesus Navarro

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Mar 28, 2024

AV GMC responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Sincerely, The Diamond Buick GMC Palmdale Team

January 11, 2024

Dealership Rating
Employee Rating

From beginning to end everyone stepped up and did there part. Making my experience pleasant and professional. More

by ARNOLDCORRALEJO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Cofield, David Johnson, Niko Rodriguez, Miguel Betrado, Armando Navarro, Arsen Mkhitaryan, Jesus Navarro

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Jan 12, 2024

AV GMC responded

Arnold, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

January 02, 2024

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Employee Rating

Q was the name of the Lady Salesman and Bob the Manager, whom made our purchase of our new 2023 GMC Yukon XL Denali one of the best and easiest transactions of a vehicle ever made !!! Thank you very much g More

by doldenburgh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Johnson, Bob Ladjevardi

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Jan 03, 2024

AV GMC responded

I sincerely thank you for going out of your way to write this review about Diamond Buick GMC Palmdale. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new GMC Yukon XL Denali. If you have any further needs, please come back to see us. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 10, 2023

Dealership Rating
Employee Rating

They were all very pleasant and accommodating I will recommend them to my friends and neighbors More

by Cableladee1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Cofield, David Johnson, Niko Rodriguez, Miguel Betrado, Armando Navarro, Arsen Mkhitaryan, Jesus Navarro

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Dec 12, 2023

AV GMC responded

I cannot thank you enough for your wonderful review of Diamond Buick GMC Palmdale and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 06, 2023

Dealership Rating
Employee Rating

my experience with this dealership was great, I would like to thank Q for all of her help More

by MSMANGIONE
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
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Nov 08, 2023

AV GMC responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Diamond Buick GMC Palmdale! If there is anything else I can do for you, please feel free to give me a call. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

Nov 08, 2023

MSMANGIONE responded

Great people they really go out of their way to get you into a car

October 31, 2023

Dealership Rating
Employee Rating

Told by sales person car was warranted for 6 months bumper to bumper, and could be serviced near us. after traveling 2 hours and doing all the paperwork, am told by manager that sales person was wrong More

by aedelmanphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Raul Martinez

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Nov 01, 2023

AV GMC responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 15, 2023

Dealership Rating
Employee Rating

Honest sales, great deal! Q was knowledgable about the cars. Ask for her! Good selection. More

by delhayes2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Oct 26, 2023

AV GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with Q and our team and we look forward to working with you again down the road. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

September 26, 2023

Dealership Rating
Employee Rating

We appreciate the dealership and especially Raul and Q. Raul was informative and honest. Everyone made us feel comfortable and treated us with respect. More

by Klrogers23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Martinez , Edwin Acevedo

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September 16, 2023

Dealership Rating
Employee Rating

The service at diamond is always excellent, the technicians are very well experienced and knowledgeable. More

by TCTIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cofield, David Johnson, Niko Rodriguez, Miguel Betrado, Armando Navarro , Jonathan Iglesias, Eddie Montes

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August 26, 2023

Dealership Rating
Employee Rating

The dealership had the truck I wanted at a good price will definitely recommend the dealership to family and friends More

by CHAVEZ20026
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Martinez

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