Quinton Kirby | Page 7

The dealership is wonderful to work with. Everyone is polite and very hospitable. The tech who worked on my car was super busy but did a wonderful job. The only downside was that I had an app Everyone is polite and very hospitable. The tech who worked on my car was super busy but did a wonderful job. The only downside was that I had an appointment for 9:30 (which I made 2 weeks prior) and it still took them 2 and half hours to complete an oil change. This is at no fault to the techs, they just need more help! This is a trustworthy service center and the only one I trust with my car, so I will deal with the wait! More

by RMILLER Verified Customer Verified Customer

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I really appreciated them taking the time to contact me directly about the recall issue. They were very informative and got it taken care of in just a few hours. directly about the recall issue. They were very informative and got it taken care of in just a few hours. More

by angela.weaver Verified Customer Verified Customer

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I always receive great service from Honda of Jonesboro. The only issue I have is I made an appointment and had to wait a little longer than usual. The only issue I have is I made an appointment and had to wait a little longer than usual. More

by tam0424 Verified Customer Verified Customer

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Service was great on this day. Was ready at time said. Friendly and professional service. Was ready at time said. Friendly and professional service. More

by DFRASER83 Verified Customer Verified Customer

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Service was completed on time and for price I was quoted. I have no complaints. I have no complaints. More

by sandrat1783 Verified Customer Verified Customer

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Service Advisor Quinton very. courteous provided our questions & answers when we come back quinton is one advisor I would prefer. courteous provided our questions & answers when we come back quinton is one advisor I would prefer. More

by PLKC Verified Customer Verified Customer

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Very friendly staff and nice facility. Good communication from the staff. Pleased with my service. Good communication from the staff. Pleased with my service. More

by EWINGD Verified Customer Verified Customer

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Service advisor did not inform me of the time it would take to complete my 100,000 mile service. She did not return my texts or calls. The status tool was blank - no updates available. No one answered whe take to complete my 100,000 mile service. She did not return my texts or calls. The status tool was blank - no updates available. No one answered when I called the service department twice and when they did answer on the 3rd try, they told me they did not know how long it would be. The car had been there for 7 hours at that point. More

by KIMBERLYJEANSITTON Verified Customer Verified Customer

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We brought our car in for an inspection after hitting a pothole. We were told the only issue was two bent wheels. We waited two weeks for the installation of these two wheels. Two weeks for two wheels! Thi pothole. We were told the only issue was two bent wheels. We waited two weeks for the installation of these two wheels. Two weeks for two wheels! This seems unreasonable to us. Having said that, the people we spoke to were friendly and courteous. Except for being repeatedly transferred to different people before eventually speaking to someone who would help, they were helpful. More

by rollins.jack Verified Customer Verified Customer

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New service manager has really improved my experience. The addition to the service department has helped the time of service too. Great job overall. The addition to the service department has helped the time of service too. Great job overall. More

by heather_mcminn Verified Customer Verified Customer

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