RANIA M Abdelfattah

Very happy to work with Grubbs Toyota. I can't praise them enough for their approach and how they handled transaction. I worked with Rania and steve. I have purchase lot of vehicles in las I can't praise them enough for their approach and how they handled transaction. I worked with Rania and steve. I have purchase lot of vehicles in last few years, my experience was the best. Thank you More

Report | Print

The company took my money and quit responding to my emails, phone calls and text. I full paid for a car and they kept my money for weeks. Made me miss a couple days of work and lose out on insurance co emails, phone calls and text. I full paid for a car and they kept my money for weeks. Made me miss a couple days of work and lose out on insurance cost, interest on the 66k loan, and the endless hours dealing with a situation. They eventually admitted to selling my car to someone else with no explanation as to why. Took me a bit to get the money back and cleared to pay off the loan. Even before the sale, they were very dishonest, lied directly to you, and do some shady things to get the sale. I would reccomend finding anywhere else to go. I dealt with Rania (sales person), Tyrone Robinson (financial) and Eric Rea (manager). Very unsatisfied with all of them. More

Report | Print

Everyone was nice and helpful. The dealership was nice and clean. We enjoyed the snacks. The dealership was nice and clean. We enjoyed the snacks. More

Report | Print

All went very well with the buying experience. Would be glad to recommend this dealership to others. Thank You! Would be glad to recommend this dealership to others. Thank You! More

Report | Print

This is our 4th time purchasing a brand new Acura and This is our 4th time purchasing a brand new Acura and this has officially set the new standard of expectations for us as customers. I truly though This is our 4th time purchasing a brand new Acura and this has officially set the new standard of expectations for us as customers. I truly thought I was going to buy my car online after my last purchase but this is a subtle reminder some things are meant to experience in person. For starters, this dealership is by far the biggest and most aesthetically pleasing Acura dealership we have been to and serves as a reminder you're buying a luxury product. The diversity in the building is such a welcoming environment and refreshing. Again seeing women in the business and people of color helps diversify client base. Our sales consultant Rania was knowledgeable, asked great opened ended questions and made the decision making process on deciding which vehicle to choose easy. She was transparent about pricing especially given the car market and truly worked hard to get us a good deal. She even found us loyalty credits through Acura financial. Before going to the dealership I spoke with her on the phone and mentioned we wanted to keep our payment around the same in which return she got us a even better deal by getting the highest possible positive equity in our trade in. She was quick and efficient none of the typical annoying sales stuff. The most soft spoken award goes to the sales manger Al. You can tell he wants every person who comes through the door to have a great customer experience. He’s constantly making sure everyone is doing good from staff to clients and isn’t hiding in some office sending out marching orders. He’s on the sales floor checking in with clients answering questions and walking around talking being human and real. Truly example of leading with humility. I recently got my car serviced at Godson Acura in Dallas. Go to Godson Acura first then come here and you’ll be surprised and delighted and never look back. More

Report | Print

I went to purchase the vehicle I seen online, only to find out that wasn’t the one that caught my eye. She tells me hold on, I have another & when she pulled up in it….My family & I knew immediately, tha find out that wasn’t the one that caught my eye. She tells me hold on, I have another & when she pulled up in it….My family & I knew immediately, that it was the 1. The transaction went so smoothly and not to mention the very helpful staff (every staff member I met) were even smoother.😎 Rainia made my 1st car buying experience as a new Texan easy. Grubbs Acura and the crew have given me their full attention to all my car needs. Any car I purchase from here on out will be from Grubbs. Thanks again for the great help! Grubbs Acura is the best They went above and beyond for me as a customer with exceptional Great service and they ALL know they’re stuff. More

Report | Print

Great experience, got the car I wanted at the price I wanted. Great sales team! wanted. Great sales team! More

Report | Print

Rania was very helpful to take time and work with us. She wasn’t pushy and also understood our requiments well. wasn’t pushy and also understood our requiments well. More

Report | Print

Raina is great! I really enjoyed our interaction. I do believe moving forward that a more detailed explanation of the initial numbers provided that culminate in the car payment would be a great idea. believe moving forward that a more detailed explanation of the initial numbers provided that culminate in the car payment would be a great idea. More

Report | Print

Rania was very helpful. I'm very pleased with her professional and friendly service. I would rate her excellent! professional and friendly service. I would rate her excellent! More

Report | Print