RICH BONINO | Page 11

Not correct provision of information for the client. When buying a car, the agent offered to issue additional insurance for car maintenance for a period of 5 years, which cost a lot of money. He assured When buying a car, the agent offered to issue additional insurance for car maintenance for a period of 5 years, which cost a lot of money. He assured me that it covers any damage to my car. After a year of operation, I turned to the Toyota service. I heard a strange sound. Something creaked. I made an appointment and arrived. The employee of the service told me, I need to change the shock absorbers and it will be charged for me 590$ Because my warranty does not cover this repair. Everything else is covered, but that is not!!! The car drove only 4300 miles !!! I doubt the bona fide pre-sale car. I will try to cancel this guarantee and return the money spent in vain. More

by SHATOHA999 Verified Customer Verified Customer

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Excellent salesmen Excellent service on work car need to be done at Toyota dealership Wednesday morning wasn't to long of a wait while car was getting service done Excellent service on work car need to be done at Toyota dealership Wednesday morning wasn't to long of a wait while car was getting service done More

by JAMESALDRIDGE0 Verified Customer Verified Customer

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If you want the best service for your car you take it to the No where else have I been treated like a good friend not just a customer. First 6 month service on our new CHR. Dropped off early in the morning and d No where else have I been treated like a good friend not just a customer. First 6 month service on our new CHR. Dropped off early in the morning and done before noon. Shannon and Blaise always make sure to answer any questions and give recommendations when needed. Won't take my car anywhere else. More

by GREGGCOFFMAN.GC3 Verified Customer Verified Customer

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Friendly environment Everyone is very friendly and working hard for the customers. They follow up and always eager to help customers. I feel very good to do business with Everyone is very friendly and working hard for the customers. They follow up and always eager to help customers. I feel very good to do business with these team members. More

by arman_eee2009 Verified Customer Verified Customer

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great people We were treated with respect and curtesy, sales person, Sam Omran was very nice to us. Also the finance manager, Bill Blythe, explained everything to We were treated with respect and curtesy, sales person, Sam Omran was very nice to us. Also the finance manager, Bill Blythe, explained everything to us, of what had to be done. All kind of options for us to deal with. I would recommend this dealership to other friends and family. More

by Navy Char Arlene Verified Customer Verified Customer

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Bi-yearly Service Visit I bought my used vehicle from this branch and have been bringing all my Toyota to this location. It is always a pleasure, the people, the service, the I bought my used vehicle from this branch and have been bringing all my Toyota to this location. It is always a pleasure, the people, the service, the facility. I have no complaints. More

by tbowser06 Verified Customer Verified Customer

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Remote starter I am not happy with the issues concerning the use of my remote starter on my new Camry. I am still waiting on a resolution to keep me as a satisfied c I am not happy with the issues concerning the use of my remote starter on my new Camry. I am still waiting on a resolution to keep me as a satisfied customer for Toyota and Faulkner. Right now it is an inconvience. I am disappointed in finding out it was a known issue and yet the salesman still sold it to me. I said right at the start I wanted a factory installed remote starter. The dealer didn't have one but said they could install it for me in their service center. More

by MOM2SJM Verified Customer Verified Customer

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Car Troubles I believe Faulkner Toyota service was excellent they really tried to make me feel good . I got a real problem with Toyotas my car has less than 8000 I believe Faulkner Toyota service was excellent they really tried to make me feel good . I got a real problem with Toyotas my car has less than 8000 miles and they had to put it in transmission into work I do not feel safe I had a Honda Odyssey with 130,000 miles with no problem really disappointed on tour with Toyota More

by bjcer5 Verified Customer Verified Customer

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Very satisfied Everyone at Faulkner Toyota Service Dept are very courteous and knowledgeable of every aspect of my warranties I have for my car. I would definitely r Everyone at Faulkner Toyota Service Dept are very courteous and knowledgeable of every aspect of my warranties I have for my car. I would definitely recommend all of my family and friends to take there car to Faulkner Toyota Service dept for all there vehicles needs. More

by JLEW103065 Verified Customer Verified Customer

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No waiting, kept up to date with service and polite Happy with the service and convenient location, waiting wasn’t long at all and for the most part everyone there were kind and polite, would recommend Happy with the service and convenient location, waiting wasn’t long at all and for the most part everyone there were kind and polite, would recommend your place to others, thanks More

by BERT43259 Verified Customer Verified Customer

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