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RICH BONINO
RICH BONINO | Page 9
SERVICE MANAGER
Faulkner Toyota Trevose
2425 Old Lincoln Highway
Trevose, PA 19053
112 Reviews
112 Reviews
Write a ReviewDealership Experience
7 yrs, 3 mos
Languages Spoken
English
112 Reviews of RICH BONINO
August 14, 2019
20k checkup They explained what needed to be done and did it right. There was no pressure to do the suggested and declined work. I’ll be back They explained what needed to be done and did it right. There was no pressure to do the suggested and declined work. I’ll be back More
by STONDAVE
Verified Customer
August 14, 2019
None Better Easy appointment scheduling, easy check in, comfortable waiting area, speedy service, fast checkout reasonably priced. Will be back not only for servi Easy appointment scheduling, easy check in, comfortable waiting area, speedy service, fast checkout reasonably priced. Will be back not only for service. It when I'm in buy mode. More
by Phillyguy
August 13, 2019
Within timeframe Oil change and 25000 service done within stated time. Car was washed too and wait wasn't bad. Had free coffee and vending machines, close walk to a Wa Oil change and 25000 service done within stated time. Car was washed too and wait wasn't bad. Had free coffee and vending machines, close walk to a Wawa More
by mozeng
Other Employees Tagged: Bruce Glantz, Bill
August 02, 2019
Phenomenal Consistent Service Had service on my Highlander and called the day before. They offered to work me in if I could drop it off early. I did and the car was done by noon Had service on my Highlander and called the day before. They offered to work me in if I could drop it off early. I did and the car was done by noon as promised. They kept me informed as to estimate of repairs and when it would be done. I can’t say enough about this dealership service department. I have been using this dealership now for about 3 years. I use to use Tri-County Toyota and never had a good experience with the service department. My job is close to Faulkner and highly recommend them. Please thank your staff for me. More
by gmsmith8
Other Employees Tagged: STEVE SAURMAN
July 19, 2019
Replaced tail light doe not work!! Installed right rear tail light on newly purchased (6/14/19) RAV4 yesterday and just noticed tonight that the light doesn’t work! Shouldn’t this have Installed right rear tail light on newly purchased (6/14/19) RAV4 yesterday and just noticed tonight that the light doesn’t work! Shouldn’t this have been something that was tested before it was returned to me? Extremely disappointed with service. More
by Klemly
Other Employees Tagged: James Fitzgerald
July 18, 2019
10 days for a scraped rim.. Was told 3 days.It took 10 days for a scratched rim that was covered by tire care.... service advisor no help. The service manager stepped up. All I Was told 3 days.It took 10 days for a scratched rim that was covered by tire care.... service advisor no help. The service manager stepped up. All I got was I am sorry. More
by ALLEYSUE
Other Employees Tagged: Blaise ?
July 13, 2019
recall I had ordered a part and then I went back one week later, they didn't have the part. They told me they would call me back and they never did. Very b I had ordered a part and then I went back one week later, they didn't have the part. They told me they would call me back and they never did. Very bad service department. More
by TT
July 03, 2019
Customer service Excellent customer service, friendly staff , the only complaint that i have is the tire rotation cost is a little high ... but I will definitely go t Excellent customer service, friendly staff , the only complaint that i have is the tire rotation cost is a little high ... but I will definitely go to Faulkner for all of my service needs More
by Terjohn62
Other Employees Tagged: Shannon
June 27, 2019
Service Department Rep I am impressed with Service Rep Joann Burgos at Faulkner Toyota on 2415 Old Lincoln Highway Trevose Pa 19053. Joann is an outstanding customer rep and I am impressed with Service Rep Joann Burgos at Faulkner Toyota on 2415 Old Lincoln Highway Trevose Pa 19053. Joann is an outstanding customer rep and should be recognzed for her dedication to her work. She always impresses each customer with friendly attitude and unique professionalism. More
by HARRYK5000
Other Employees Tagged: Timothy Pinkerton , Joann Burgos
June 21, 2019
Quick and Easy Easy to schedule an appointment and the turnaround was quick. Service personnel were friendly and easy to work with. Look forward to bringing mr vehic Easy to schedule an appointment and the turnaround was quick. Service personnel were friendly and easy to work with. Look forward to bringing mr vehicle back to Faulkner for future service. More
by Dills2112
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