ROBERT CAJIGAS | Page 2

The dealer uses creative financing to play with the numbers. I guess like most do. I was offered $12000.00 for my vehicle. Then it became $11500.00 plus tax savings. I felt that the offer should have b numbers. I guess like most do. I was offered $12000.00 for my vehicle. Then it became $11500.00 plus tax savings. I felt that the offer should have been honored plus tax savings. I was verbally told by the salesman that we would get free oil changes .aybe for 1 year, that did not happen. After telling me a second key would cost $250.00 which I found unbelievable since Amazon was selling o e for $29.99, I felt it an opportunity to be ripped off. The salesman said he would see what he could do and call me back. No call back. I expected that since he was new to car sales and was young. I noticed while at the dealership he would walk away to joke with his fiend, I was getting the impression he was willing to say anything to get a sale For a new dealership, I would have thought customer service would be first. The finance manager ager was very knowledgeable and communicated clearly in a non high pressure way. I appreciated his I tercation with us and felt him to be trustworthy. More

by vinfabrico Verified Customer Verified Customer

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The sales guy, Gonzalo, was great! However, the car fax showed the vehicle had a small rear end fender bender which was addressed but after we got home, I noticed that the vehicle had However, the car fax showed the vehicle had a small rear end fender bender which was addressed but after we got home, I noticed that the vehicle had the whole front end ripped from under it. The front wheel covers are completely shredded, the bottom of the front bumper is all scraped and broken under the car where you don’t easily see it and the engine cover is completely missing. When I reached out and asked them to take care of that, they said that they won’t because the vehicle was sold “as is.” Which of course it was but they had the vehicle for 40 days, they put tires and serviced the vehicle since it was pre owned and instead of disclosing the condition of the vehicle they conceal it all the while their own mission statement claims that they are “transported and customer service” focused. That’s a complete lie! I will never purchase a vehicle from them again! Not because of the sales guy because he was great but because of the behavior of the pre owned vehicle manager which clearly can care less that they hide known issues with a vehicle that sale! Shameful! More

by Gabi Verified Customer Verified Customer

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I had a great experience at the dealership. I was a little disappointed with the cleaning of the car but my sales adviser asked me to return and they will give it the full detail that it deserv I was a little disappointed with the cleaning of the car but my sales adviser asked me to return and they will give it the full detail that it deserved. The time I spent in the finance department was short and no hard push to upsell on warranties which I did appreciate. More

by REKIAS2 Verified Customer Verified Customer

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My salesman Sebastian, is professional, knowledgeable and responsive. I would recommend that any of my friends or colleagues reach out to him directly before heading over to Coconut Creek Mazda and responsive. I would recommend that any of my friends or colleagues reach out to him directly before heading over to Coconut Creek Mazda More

by Bocashine Verified Customer Verified Customer

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Excelente customer service and attention. Great delar looking forward to working with them again. Thank you. Great delar looking forward to working with them again. Thank you. More

by Gmedina04 Verified Customer Verified Customer

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Gonzalo was very helpful and so were the rest of the staff ensuring we were getting a good deal for me and my family. staff ensuring we were getting a good deal for me and my family. More

by christianmontenegro Verified Customer Verified Customer

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Nice stuff great customer service, went to get oil change and was great very professional service and was great very professional service More

by laugarcia78 Verified Customer Verified Customer

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Everyone we dealt with was friendly, knowledgeable and competent. I know the process is time consuming but they all moved things along efficiently. competent. I know the process is time consuming but they all moved things along efficiently. More

by Blakesberg Verified Customer Verified Customer

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Very nice place,beautiful, clen and all the workers are very nice and professional. Very close to my place very nice and professional. Very close to my place More

by NEWANALUC Verified Customer Verified Customer

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We had a great experience at the dealership from start to finish. Our service advisor, Daniel, was very professional, knowledgeable, and took the time to explain everything in detail while answering all of o finish. Our service advisor, Daniel, was very professional, knowledgeable, and took the time to explain everything in detail while answering all of our questions. We also really appreciated the video from the mechanic showing and explaining the work that needed to be done. It made the whole process feel transparent and trustworthy. Excellent customer service all around , highly recommend! More

by macarliz Verified Customer Verified Customer

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