RT Ives
RT Ives at Southern Kia Virginia Beach
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RT Ives

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.0
38 Reviews
4.0

38 Reviews

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38 Reviews of RT Ives

April 28, 2024

Dealership Rating
Employee Rating

Very nice and considerate. A wonderful lady still was able to shuttle me home. Quick and fast service for my recall. More

by DAHILL2290.DH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tracy Barkus , I want to say her name is Rebecca (shuttle)

April 27, 2024

Dealership Rating
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The staff were pleasant and helpful, and communicated with me every step of the way. More

by Twelborn94
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Recommend Dealer
Yes

April 27, 2024

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Service was completed quickly and they were very nice in the service center. I highly recommend them. More

by brian.hildenbrand
Service Price Transparency
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Recommend Dealer
Yes

April 25, 2024

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My biggest issue is that I brought my my car in for the recall of the rear camera. It's a couple of weeks and still no call. More

by XSKWEEZME
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ashley

Apr 25, 2024

Southern Kia Virginia Beach responded

Thank you for taking the time to provide us with this feedback.

April 24, 2024

Dealership Rating
Employee Rating

Always courteous, clean, comfortable waiting area and restrooms. Comfortable seating area with electrical outlets to use if you need too. More

by DIVASHAKIR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Miller , TJ Calafono ?

Apr 24, 2024

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 23, 2024

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Employee Rating

Excellent customer service from southern kia front desk and all kia service.the lady who help us is very knowledgeable More

by paulgagni
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Southern Kia Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 22, 2024

Dealership Rating
Employee Rating

Service appt started when scheduled and completed when predicted. All scheduled service work was completed as per plan. More

by John Boyd
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Southern Kia Virginia Beach responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 20, 2024

Dealership Rating
Employee Rating

Customer service straight to the point. Honesty is the backbone of Dealer/ Customer's. returning for continuous servicing and repair of vehicles. Southern Kia portrays the saying, " A happ More

by Kountry
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Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 20, 2024

Dealership Rating
Employee Rating

Everything was very beautiful on the oil change and tire rotation. I was very happy with everything More

by JOEGREE51
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 19, 2024

Dealership Rating
Employee Rating

The service was so slow and they never communicated with us at all. Our car has been in the shop for over 5 weeks and is still there. I will never buy a kia again from this location. More

by JASONWINN7629
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Apr 19, 2024

Southern Kia Virginia Beach responded

We value and appreciate your business, Jason. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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