Rachel Alvey
Rachel Alvey at James Wood AutoPark

Rachel Alvey

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.9
176 Reviews
4.9

176 Reviews

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176 Reviews of Rachel Alvey

August 28, 2025

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Employee Rating

This is my second time working with Rachel and she is incredibly friendly, professional and helpful. It’s never fun when your car breaks down but I had a great experience with Rachel. Thank you! More

by jesspharr
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Recommend Dealer
Yes
Aug 29, 2025

James Wood AutoPark responded

Thank you for your kind words, Jess! We are grateful to hear you had a great experience with Rachel. At James Wood Chevrolet Denton, we strive to provide friendly and professional service. We appreciate your loyalty and look forward to assisting you again. Sincerely, James Wood AutoPark Management | 940-591-9663

August 27, 2025

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Everybody involved did a great job. I’m extremely happy in love with my new Silverado custom thank you so much, James Wood Motors . More

by edwrter7
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Recommend Dealer
Yes
Aug 28, 2025

James Wood AutoPark responded

Thank you for your kind words, Ed! We're pleased to hear that you're extremely happy with your new Silverado Custom. At James Wood Chevrolet Denton, we strive to provide excellent service, and it's wonderful to know our team met your expectations. We appreciate your support and look forward to assisting you again in the future. Enjoy your new truck! Sincerely, James Wood AutoPark Management | 940-591-9663

August 27, 2025

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Working with Rachael is always a pleasure. She is very knowledgeable and works hard at customer service More

by JIMNORMANBUSH
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Recommend Dealer
Yes
Aug 28, 2025

James Wood AutoPark responded

Thank you for your kind words, Jim! We truly appreciate your feedback about Rachael and the great service she provides. At James Wood Chevrolet Denton, we strive to ensure our customers have an excellent experience. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 21, 2025

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I was very impressed with James Wood Cadillac service. I took my car in at 10:15am and got a text that it was ready 2 hours later. More

by lruct1
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Recommend Dealer
Yes
Aug 22, 2025

James Wood AutoPark responded

Thank you for your review! We’re thrilled to hear you were impressed with the service at James Wood Chevrolet Denton. It’s great to know we could get your car ready promptly. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 19, 2025

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Rachel provided excellent customer service over the phone and made my appointment seamless. The fact that she was able to accommodate pick up and drop off loaner car and return of my car to my home, made lif More

by KGFLORENCE2016
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Recommend Dealer
Yes
Aug 19, 2025

James Wood AutoPark responded

Thank you! We’re thrilled to hear about your positive experience with our team at James Wood Chevrolet Denton. It’s great to know that Rachel was able to provide excellent service and make your appointment seamless, especially with the loaner car accommodation. We appreciate your kind words and look forward to assisting you and your family again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 18, 2025

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This is a great place to purchase a vehicle. Service department treats customers with excellent care and provide excellent services to ensure their vehicle runs great at all times. More

by ursmitty1
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Recommend Dealer
Yes

Other Employees Tagged: Donny Sides , Cole

Aug 19, 2025

James Wood AutoPark responded

Thank you for your review! We at James Wood Chevrolet Denton truly appreciate your feedback about our service department. Our team is dedicated to providing excellent care and ensuring your vehicle runs smoothly. We look forward to serving you again. Sincerely, James Wood AutoPark Management | 940-591-9663

August 15, 2025

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Racheal was very helpful and was communicating with me during the entire service process. She also helped me get a loaner. More

by shankarworks
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Recommend Dealer
Yes
Aug 15, 2025

James Wood AutoPark responded

Thank you for your feedback! We’re happy to know that Racheal provided you with great service and support throughout the process at James Wood Chevrolet Denton. We strive to ensure our customers have a smooth experience. We look forward to seeing you again. Sincerely, James Wood AutoPark Management | 940-591-9663

August 14, 2025

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Rachel is very knowledgeable, Courteous, and keeps me up-to-date every step of the way. More

by ANDYM2050
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Recommend Dealer
Yes

Other Employees Tagged: Doug Spivey, Gavynn Norris, Franklin Wood, Taylor Adams , DeeAnn Potendyk 5 stars! Best sales person ever. Let’s just say I am 75 years old and I have worked with many.

Aug 15, 2025

James Wood AutoPark responded

Thank you for your kind words, Andy! We're pleased to hear about your positive experience with Rachel at James Wood Chevrolet Denton. Her dedication to keeping you informed is truly appreciated. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 08, 2025

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The staff at James Wood Cadillac are polite and friendly. I went to the customer lounge while waiting for my car and it was clean and comfortable and stocked with drinks and snacks. I appreciate the service More

by Mbostick
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Recommend Dealer
Yes

Other Employees Tagged: Cole was great!

Aug 09, 2025

James Wood AutoPark responded

Thank you for your wonderful feedback! We’re glad to hear that you found our staff at James Wood Chevrolet Denton to be polite and friendly. It's great that you enjoyed our comfortable customer lounge and appreciated our service specials. We're glad you received a complimentary car wash as well! We look forward to serving you again on your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

August 07, 2025

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Every interaction I have had with this dealership has exceeded my expectations. Rachel was so wonderful to work with, and she went above and beyond to make sure I was well taken care of. Even though th More

by Mathemagicians
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Recommend Dealer
Yes
Aug 07, 2025

James Wood AutoPark responded

Thank you for your review! We're happy to hear that every interaction with James Wood Chevrolet Denton has exceeded your expectations. It's great to know that Rachel provided you with exceptional service, and we appreciate your willingness to travel for your needs. We look forward to seeing you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

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