

146 Reviews
Write a Review146 Reviews of Rachel Alvey
June 18, 2025
Rachel was so friendly and helpful. She took the time to show me how to use some of the perks in my new vehicle. Truly enjoyed working with her. I felt like she really cared. She took the time to show me how to use some of the perks in my new vehicle. Truly enjoyed working with her. I felt like she really cared. More
June 11, 2025
Service people were great. Price to replace window washer tank very high $500 plus?? CTS 2013 I know what you have to do to repackage the tank. Still to high! I guess I’m stuc Price to replace window washer tank very high $500 plus?? CTS 2013 I know what you have to do to repackage the tank. Still to high! I guess I’m stuck More
June 10, 2025
Very efficient and friendly had rental available immediately.. keep you updated on my new cars progress. immediately.. keep you updated on my new cars progress. More
Other Employees Tagged: Trish Cheaney, Franklin Wood, Taylor Adams
June 10, 2025
I had a tricky, intermittent issue with sound on our Escalade. I called on a Thursday and was able to get an appointment the next day with Rachel. We had a long road trip planned for the following Monda Escalade. I called on a Thursday and was able to get an appointment the next day with Rachel. We had a long road trip planned for the following Monday. Rachel stayed in communication and the issue was resolved with a software update. On top of that the ESV was cleaned inside and out including tire dressing. I am very impressed. More
June 07, 2025
Spur of the moment need for oil change was addressed within an hour. Quick and efficient staff within an hour. Quick and efficient staff More
Other Employees Tagged: Jarrett Abel
June 03, 2025
As soon as I left, my low wiper fluid indicator came on. I assumed they would have checked all the fluids when the car was brought in for oil change and tire rotation. I assumed they would have checked all the fluids when the car was brought in for oil change and tire rotation. More
June 03, 2025
The service advisor, Rachel, was personable and attentive to my needs. The service was timely and addressed all of my concerns. I was appreciative of their attention to detail during my appointment. to my needs. The service was timely and addressed all of my concerns. I was appreciative of their attention to detail during my appointment. More

