Rachel Barrett
Rachel Barrett at Guess Ford GMC

Rachel Barrett

Service Advisor

Guess Ford GMC

457 Steubenville Rd SE
Carrollton, OH 44615

4.9
49 Reviews
4.9

49 Reviews

Write a Review

Dealership Experience

3 yrs, 10 mos

Industry Experience

3 yrs, 10 mos

Languages Spoken

English English

49 Reviews of Rachel Barrett

October 06, 2026

Dealership Rating
Employee Rating

They are great with customer service and customer satisfaction! As a small business owner, we rely on our trucks being ready all day, everyday. So when I schedule basic preventative maintenance they More

by jpaterchak
Recommend Dealer
Yes

Other Employees Tagged: Rachel Barrett

Oct 08, 2026

Guess Ford GMC responded

Thank you so much for the kind words! We know how important it is to keep your trucks on the road and your business running smoothly. We appreciate you trusting our service team with your vehicles and look forward to continuing to take care of you. Thank you for supporting our family-owned business!

September 15, 2026

Dealership Rating
Employee Rating

I was very happy with everyone I encountered. Plus the vehicle was done when they said. Overall a perfect experience. More

by bmv628
Recommend Dealer
Yes

Other Employees Tagged: Rachel Barrett

Sep 18, 2026

Guess Ford GMC responded

Thank you so much for the wonderful review! We’re glad to hear you had a great experience with our team and that we were able to have your vehicle ready when promised. We truly appreciate your business and look forward to seeing you again!

September 10, 2026

Dealership Rating
Employee Rating

Easy to work with, excellent work and the staff are very courteous and friendly Experienced More

by peter.evans522
Recommend Dealer
Yes

Other Employees Tagged: Rachel Barrett

Sep 14, 2026

Guess Ford GMC responded

Thank you for the great review! We’re so glad you had a positive experience with our team. We truly appreciate your business and your kind words about our staff. We look forward to helping you again in the future!

September 06, 2026

Dealership Rating
Employee Rating

Very knowledgeable people. Very friendly and pleasant. Enjoyed dealing with them, I will be back. More

by jrbirney
Recommend Dealer
Yes

Other Employees Tagged: Rachel Barrett

Sep 08, 2026

Guess Ford GMC responded

Thank you for your business. We appreciate it greatly. We hope to see you soon!

September 03, 2026

Dealership Rating
Employee Rating

They all have gone above and beyond to help us The service and sales staff are top notch More

by PASTORWDW
Recommend Dealer
Yes

Other Employees Tagged: Rachel

Sep 04, 2026

Guess Ford GMC responded

Thank you so much for the kind review and for your business! We appreciate it!

July 23, 2026

Dealership Rating
Employee Rating

Mark was exceptional from the time I set foot on the lot and made the entire process easy. 10/10 recommend him as THE go to for buying a vehicle. He wasn’t pushy but had the answers to all my questions. The More

by barrett1989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Dettorre

Jul 24, 2026

Guess Ford GMC responded

Thank you so much for the fantastic review! We're thrilled to hear that Mark made your car-buying experience easy, informative, and pressure-free. We'll be sure to pass along your kind words to him. We also appreciate your compliments about our team and are glad you had a positive experience throughout the dealership. Providing quality vehicles, fair pricing, and exceptional customer service is what we strive for every day. Thank you for choosing Guess Motors, and we look forward to helping you again in the future!

June 28, 2026

Dealership Rating
Employee Rating

Very helpful and quick to answer my questions and concerns about my car and parts More

by dustinfurman420
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

Guess Ford GMC responded

Thank you for your kind review! We're happy to hear our team was able to answer your questions and address your concerns quickly. We appreciate your business and look forward to helping you with your vehicle whenever you need us.

May 22, 2026

Dealership Rating
Employee Rating

The service dept. is good I would recomend it for your service neeeds on your car More

by mary83martin41
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Vesco

May 26, 2026

Guess Ford GMC responded

Thank you for your recommendation! We’re glad to hear you had a good experience with our service department. We look forward to helping with your future vehicle service needs!

May 22, 2026

Dealership Rating
Employee Rating

Very informative and helpful people throughout our process. My Grandson’s first car, and we were looking for a quality car, with the lowest miles, and easiest to get fixed in our area. We had one conc More

by t_mann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Guess Ford GMC responded

Thank you so much for your kind words! We’re honored to have been part of your grandson’s first car purchase. We’re especially glad we could quickly address your concern and get everything resolved for you. Enjoy the new vehicle, and thank you again for trusting us with such an important milestone!

May 13, 2026

Dealership Rating
Employee Rating

The service department and mechanics were excellent. Jessy and Rachel were great they kept me posted on progress on my vehicle and went above and beyond to make sure the job was done right More

by PASTORWDW
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
May 15, 2026

Guess Ford GMC responded

Thank you so much for the wonderful review! We’re thrilled to hear that our service department and mechanics provided an excellent experience. Jessy and Rachel will be especially happy to know their communication and dedication made a difference. We truly appreciate your trust in us and are glad we could make sure the job was done right!

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