Rachel Carnahan
Rachel Carnahan at Guess Ford GMC

Rachel Carnahan

Service Advisor

Guess Ford GMC

457 Steubenville Rd SE
Carrollton, OH 44615

4.8
42 Reviews
4.8

42 Reviews

Write a Review

Dealership Experience

3 yrs, 6 mos

Industry Experience

3 yrs, 6 mos

Languages Spoken

English English

42 Reviews of Rachel Carnahan

May 22, 2026

Dealership Rating
Employee Rating

The service dept. is good I would recomend it for your service neeeds on your car More

by mary83martin41
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Vesco

May 26, 2026

Guess Ford GMC responded

Thank you for your recommendation! We’re glad to hear you had a good experience with our service department. We look forward to helping with your future vehicle service needs!

May 22, 2026

Dealership Rating
Employee Rating

Very informative and helpful people throughout our process. My Grandson’s first car, and we were looking for a quality car, with the lowest miles, and easiest to get fixed in our area. We had one conc More

by t_mann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Guess Ford GMC responded

Thank you so much for your kind words! We’re honored to have been part of your grandson’s first car purchase. We’re especially glad we could quickly address your concern and get everything resolved for you. Enjoy the new vehicle, and thank you again for trusting us with such an important milestone!

May 13, 2026

Dealership Rating
Employee Rating

The service department and mechanics were excellent. Jessy and Rachel were great they kept me posted on progress on my vehicle and went above and beyond to make sure the job was done right More

by PASTORWDW
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
May 15, 2026

Guess Ford GMC responded

Thank you so much for the wonderful review! We’re thrilled to hear that our service department and mechanics provided an excellent experience. Jessy and Rachel will be especially happy to know their communication and dedication made a difference. We truly appreciate your trust in us and are glad we could make sure the job was done right!

May 04, 2026

Dealership Rating
Employee Rating

From the time you step inside Guess motors everyone is so friendly and just plain nice! It's a welcome thing when someone says "Thank You" today. More

by loisb9505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Lash

May 05, 2026

Guess Ford GMC responded

Thank you! Creating a welcoming, friendly environment is so important to us, and it means a lot to hear that it stood out to you. We’re grateful for your business and hope to see you again!

April 27, 2026

Dealership Rating
Employee Rating

This is my 3rd purchase from Guess. Its such a family atmosphere, they listen to your needs and work to get you want you want, zero pressure. More

by Krissy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Schurr, Dustin Shockey

Apr 29, 2026

Guess Ford GMC responded

Thank you for coming back to us again—we truly appreciate it! We’re glad you felt comfortable, heard, and never pressured. Enjoy your new vehicle!

March 08, 2026

Dealership Rating
Employee Rating

This is the most pleasant dealership i have ever been too. Thank you all for the great experience! More

by biggenetyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2026

Guess Ford GMC responded

Thank you so much for the kind words! We’re thrilled to hear you had such a pleasant experience with us at Guess Motors. Our team works hard to make every visit easy and enjoyable, and your feedback truly means a lot. We appreciate your business and look forward to seeing you again!

January 10, 2026

Dealership Rating
Employee Rating

I've been dealing with Guess Motors for quite a few years and always have had great service when taking my car in for a yearly oil change and inspection. They have my complete trust in taking care of my car More

by stevelusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Lash

Jan 15, 2026

Guess Ford GMC responded

Thank you for being such a loyal customer over the years! We truly appreciate your trust in our service team and are glad to hear you’ve consistently had great experiences with your oil changes and inspections. Taking care of your vehicle the right way is very important to us. We look forward to continuing to serve you!

December 23, 2025

Dealership Rating
Employee Rating

Fair repair prices and trained/certified mechanics are what make an automobile repair business. Guess Motors has it. They also offered me shuttle service. More

by BlueRanger978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2025

Guess Ford GMC responded

Thank you so much for your kind review and your business! We appreciate it!

December 05, 2025

Dealership Rating
Employee Rating

I fully appreciate every step of repairing my truck at Guess. The check engine light was a major problem for me but it was corrected. Everyone was very nice to eork with a kept me informed throughout More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Lash, Ronnie Vesco

Dec 08, 2025

Guess Ford GMC responded

Thank you so much for trusting us with your vehicle. We appreciate your business!

November 22, 2025

Dealership Rating
Employee Rating

They diagnosed my problem and repaired it and then explained it so I could understand More

by sktmstoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2025

Guess Ford GMC responded

Thank you for your business! We appreciate it!

1
...

Dealership Inventory (124 Vehicles)

new 2026 Ford F-250 car, priced at $62,075
2026 Ford F-250
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Expedition car, priced at $76,768
2026 Ford Expedition
new
Star White Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $50,740
2026 Ford F-150
new
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford F-350 car, priced at $60,763
2026 Ford F-350
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2024 Ford Edge car, priced at $29,790
2024 Ford Edge
used
Oxford White exterior
Automatic
All-wheel Drive
used 2025 Ford Explorer car, priced at $41,398
2025 Ford Explorer
used
Gray Metallic exterior
Automatic
Four-wheel Drive