Rachel Deck
Rachel Deck at Covert Cadillac Bee Cave

Rachel Deck

Sales

Covert Cadillac Bee Cave

16501 Sweetwater Village Drive Building 2
Austin, TX 78738

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4.8
19 Reviews
4.8

19 Reviews

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19 Reviews of Rachel Deck

July 11, 2025

Dealership Rating
Employee Rating

Very friendly and eager to help. A pleasure to visit and to purchase a vehicle. More

by mdaddyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arron Deck

Jul 15, 2025

Covert Cadillac Bee Cave responded

Thank you for sharing your experience! We're so glad to hear that our team at Covert Cadillac Bee Cave made your visit and vehicle purchase such a pleasure. Providing friendly, helpful service is what we strive for every day, and we truly appreciate your kind words. Thank you for choosing us — we look forward to assisting you again in the future! 🚗👏

June 22, 2025

Dealership Rating
Employee Rating

Everyone’s so polite and helpful trying to take care of my service and sales needs More

by BAWILL1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Covert Cadillac Bee Cave responded

Thank you for your kind words! We're so glad to hear that our team at Covert Cadillac Bee Cave has been polite, helpful, and attentive in taking care of both your service and sales needs. Providing a welcoming and supportive experience is what we strive for every day. We truly appreciate your business and look forward to assisting you again in the future! 🚗👏

February 20, 2025

Dealership Rating
Employee Rating

Everyone at the Covert Cadilac dealership was very friendly, knowledge and helpful. Thanks to all More

by junecooper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Arron Deck, Tom Gordon

Feb 26, 2025

Covert Cadillac Bee Cave responded

Thank you for your wonderful review! We're so glad to hear that our team at Covert Cadillac Bee Cave provided you with friendly, knowledgeable, and helpful service. We truly appreciate your support and look forward to assisting you again in the future. Enjoy your new Cadillac!

February 15, 2025

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Employee Rating

Quick and easy trade in service and got exactly what I wanted. Processional and know their stuff at helping with new car! More

by ericalaugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 26, 2025

Covert Cadillac Bee Cave responded

Thank you for your great review! We're glad to hear that our team at Covert Cadillac Bee Cave made your trade-in process quick and easy while helping you get exactly what you wanted. Providing professional and knowledgeable service is always our goal, and we appreciate your support. Enjoy your new car!

December 27, 2024

Dealership Rating
Employee Rating

Excellent service, great communication. He explained everything during the process. Very helpful and very informative More

by juanr80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arron Deck

Dec 31, 2024

Covert Cadillac Bee Cave responded

Thank you so much for your kind words! We’re delighted to hear that you had such an excellent experience at Covert Cadillac Bee Cave. Clear communication and making sure our customers feel informed and supported throughout the process are top priorities for us, so it’s wonderful to know we hit the mark for you. Your feedback means a lot to us, and we’re grateful for the opportunity to assist you. If there’s anything else we can do for you in the future, don’t hesitate to reach out. Safe travels, and thank you for choosing Covert Cadillac Bee Cave! 🚗✨

December 26, 2024

Dealership Rating
Employee Rating

The experience buying the vehicle was great and relaxed. Rachel did everything possible to see we got the best deal possible. The dealership was great treating us with respect and no pressure. I recommend t More

by donaldzimbelman
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Dec 26, 2024

Covert Cadillac Bee Cave responded

Thank you for sharing your wonderful experience at Covert Cadillac Bee Cave! We’re delighted to hear that your car-buying process was smooth, relaxed, and enjoyable. Rachel is an incredible asset to our team, and it’s fantastic to know she went above and beyond to help you get the best deal possible. We’re also thrilled that our team treated you with respect and ensured a no-pressure environment—exactly the experience we aim to provide every customer. Your recommendation means the world to us, and we’re honored to be your dealership of choice for your new Cadillac. If there’s anything more we can do for you, don’t hesitate to reach out. Enjoy your new ride, and we look forward to seeing you again!

December 21, 2024

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The service was fast, complete, and professional. Best dealership experience I’ve had yet! Highly recommended! More

by CCREWSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce Ishak

Dec 26, 2024

Covert Cadillac Bee Cave responded

Thank you so much for your kind words and recommendation! We’re thrilled to hear that your experience at Covert Cadillac Bee Cave was fast, complete, and professional. Our team works hard to provide exceptional service, and it’s rewarding to know we exceeded your expectations. Your feedback inspires us to continue delivering the best dealership experience possible. If there’s anything more we can do for you, don’t hesitate to reach out. We look forward to serving you again in the future!

November 18, 2024

Dealership Rating
Employee Rating

Not transparent, they lied. Waist of time drive one an a half hour to a place that we thought it was worth it. More

by CESARKRAVMAGA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 19, 2024

Covert Cadillac Bee Cave responded

Thank you for bringing this to our attention. We take all feedback seriously and want to ensure we address your concerns properly. However, we don’t seem to have any record of working with a Cesar Kravmaga. Could you please provide us with your actual name or any additional details about your visit? This will help us look into the situation and ensure we resolve any issues. We’re committed to providing the best possible service and look forward to hearing back from you soon.

November 07, 2024

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Employee Rating

Very helpful and responsive! Understand of me having a newborn at home and not responding quickly on my end. Communicated efficiently with both my husband and myself! More

by danielle.waldo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Yoon, Arron Deck

Nov 11, 2024

Covert Cadillac Bee Cave responded

Danielle, Thank you so much for your kind review! We’re delighted to hear that our team at Covert Cadillac Bee Cave was understanding and responsive to your needs, especially with a newborn at home. We know how important clear and flexible communication is, and we’re glad we could make the experience smooth and convenient for both you and your husband. Congratulations on your new addition, and thank you for choosing Covert! We’re here whenever you need us.

October 30, 2024

Dealership Rating
Employee Rating

Rachel is absolutely awesome! Highly recommend her. The dealership had exactly the car on the lot that I wanted. More

by LANE.FAUBEL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 30, 2024

Covert Cadillac Bee Cave responded

Lane, Thank you for the fantastic review! We're thrilled to hear that Rachel made such a positive impact on your experience. At Covert Cadillac Bee Cave, we’re committed to matching our customers with the perfect vehicle, and we’re so glad we had exactly what you were looking for on the lot. Thank you for choosing us, and for recommending Rachel and our team – enjoy your new car!

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