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Rachel Downing
11 Reviews
Dealership Experience
14 yrs, 5 mos
Industry Experience
14 yrs, 5 mos
11 Reviews
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11 Reviews of Rachel Downing
December 23, 2025
Great customer service, when there was an issue it was made right, we were treated with the upmost respect, greeted with great smile's and although our truck is in the shop, it didn't take them long to ac made right, we were treated with the upmost respect, greeted with great smile's and although our truck is in the shop, it didn't take them long to accommodated, thanks Kevin and Billy and the other young man I forgot his name I'll call him Mr Weather-ford, driving hours to get to work in Texas traffic deserve a standing ovation More
by Lucianawilliams01
Verified Customer
December 15, 2025
The answer the phone and make sure I stay as up to date as they are. as they are. More
by raehuff4
Other Employees Tagged: James Toney, Anastacio "Nacho" Ortega, Jesus Flores , Giovana Lopez
October 10, 2025
The Process was easy and my Salesman Andrew delivered my truck to me 2 hours away from the dealership. truck to me 2 hours away from the dealership. More
by cmcfarland1
Other Employees Tagged: Robert Garcia, Alec Raetz, Anastacio "Nacho" Ortega, Oscar Sanchez, Jason Alvarez, Augusto Medrano, Jesus Flores , Andrew Peeples, Justin Villa
September 30, 2025
Took car right in, nice waiting room with coffee. service was very fast and kind. service was very fast and kind. More
by rhsmr1950
Other Employees Tagged: Izabella Crump
July 28, 2025
Exceptional Service and great staff. From the buying process to finance to service. I will always be a customer here. From the buying process to finance to service. I will always be a customer here. More
by garrett.k.petty
Other Employees Tagged: Ashley Fernandez, Alec Raetz, Jason Alvarez , Justin Villa
July 07, 2025
Friendly staff. However getting service set up seems to take a rather long time. I am still waiting for glass repair service to be scheduled. However getting service set up seems to take a rather long time. I am still waiting for glass repair service to be scheduled. More
by blythe76043
Other Employees Tagged: Alex Alvarado , Anthony May
July 03, 2025
Jared and the rest of the Clay Cooley team provided us the best experience we have ever had buying a vehicle. the best experience we have ever had buying a vehicle. More
by stubbies1832
Other Employees Tagged: Jared Taylor
May 23, 2025
One of the smoothest transitions I’ve had - worked over the phone the came in and was out in 2 hours the phone the came in and was out in 2 hours More
by jcmoog
Other Employees Tagged: Nicholas Graham
February 22, 2025
I had an appointment and was met when I arrived and went straight to the vehicle I wanted to see. We went to the test drive as my vehicle was appraised and everything went extremely easy. straight to the vehicle I wanted to see. We went to the test drive as my vehicle was appraised and everything went extremely easy. More
by quint2axman
February 15, 2025
The staff at Cooley was so responsive and so pleasant to deal with. As an out of state buyer, and first timer at that, they walked us through the process and were beyond cooperative. deal with. As an out of state buyer, and first timer at that, they walked us through the process and were beyond cooperative. More
by RJMCLEOD6
Other Employees Tagged: Ashley
