Rafael Dianov
Rafael Dianov at Nissan Lake Country

Rafael Dianov

Used Car Manager

Nissan Lake Country

N48W36216 WIS-16 E
Oconomowoc, WI 53066

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4.8
56 Reviews
4.8

56 Reviews

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56 Reviews of Rafael Dianov

August 22, 2025

Dealership Rating
Employee Rating

I bought a vehicle with no spare key. My cost was $350.00 for me to replace! More

by DDKTBBOUCHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tyler Tetzlaff , Matt Longtine

Aug 26, 2025

Nissan Lake Country responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Tom Stamates General Sales Manager 262-522-7200

August 02, 2025

Dealership Rating
Employee Rating

Very helpful, classy group of salesmen! Great service, not pushy and a great atmosphere. Would shop here again! More

by BEN@SPLCO.ORG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Westenberg

Aug 02, 2025

Nissan Lake Country responded

Here at Nissan Lake Country, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Tom Stamates General Sales Manager 262-522-7200

July 27, 2025

Dealership Rating
Employee Rating

Everything all good. No issues. Clean comfortable everything as promised. No surprises. Would go there again More

by DON91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Stamates, Tyler Tetzlaff

Jul 27, 2025

Nissan Lake Country responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tom Stamates General Sales Manager 262-522-7200

June 20, 2025

Dealership Rating
Employee Rating

All the people I worked with were courteous and helpful— especially Ty who managed to get the vehicle I wanted at another location there the same day! More

by KRISTIN10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2025

Nissan Lake Country responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tom Stamates General Sales Manager 262-522-7200

June 19, 2025

Dealership Rating
Employee Rating

I would never buy from this dealership again. Felt like I was lied to from day one. Few parts needed to be fixed before I took the vehicle home for good. Dropped vehicle off and came back a few da More

by Jliegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 22, 2025

Nissan Lake Country responded

Thank you for providing this feedback. We apologize for not delivering an exceptional service experience to you. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind, we'd love to address your concerns in detail by speaking directly with you. Matt Luchini Service Manager 262-522-7200

May 10, 2025

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Employee Rating

Ty and Raf did their job well. After purchasing a 2021 f150 I noticed a couple drops on the driveway. When I inspected where it was coming from it was I could see it was from the p More

by Dale G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Tetzlaff, Reggie Tobias, Ty Westenberg , Haley Madison

May 11, 2025

Nissan Lake Country responded

Dale, here at Nissan Lake Country, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Ty and Raf, and it was a pleasure having you at the dealership. We appreciate your review! Tom Stamates General Sales Manager 262-522-7200

May 01, 2025

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Employee Rating

They take great care of you at lake country. I highly recommend them if your looking for a ride More

by DEANPANZER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Tetzlaff , Mathew

May 01, 2025

Nissan Lake Country responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Tom Stamates General Sales Manager 262-522-7200

April 26, 2025

Dealership Rating
Employee Rating

Great people! Friendly and helpful people We will let our friends and family know about nissan lake country More

by dichampeau
Recommend Dealer
Yes

Other Employees Tagged: Rafael Dianov

Apr 26, 2025

Nissan Lake Country responded

Thanks for your feedback on your recent visit to Nissan Lake Country. It's great to hear that we were able to assist you and that you had such a positive experience. Tom Stamates General Sales Manager 262-522-7200

April 25, 2025

Dealership Rating
Employee Rating

Excellent Things things went well from start to finish our salesman Phillip and our finance guy were great More

by PAPATIM62
Recommend Dealer
Yes

Other Employees Tagged: Rafael Dianov

Apr 25, 2025

Nissan Lake Country responded

Thank you so much for choosing Nissan Lake Country! Please let us know if we can be of any more assistance. Tom Stamates General Sales Manager 262-522-7200

April 02, 2025

Dealership Rating
Employee Rating

John was a very good salesman, helpful and considerate everyone we dealt with from sales to finance manager and sales managers were good More

by OLYOUTDOORS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Stamates, Tyler Tetzlaff , John Sorenson 5 star

Apr 02, 2025

Nissan Lake Country responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Tom Stamates General Sales Manager 262-522-7200

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