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Rafael Garza

Overview Reviews (53)

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Rafael Garza

GSM

Sandy Sansing BMW

186 W Airport Blvd
Pensacola, FL 32505

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4.8

53 Reviews

Overview Reviews (53)

4.8

53 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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53 Reviews of Rafael Garza

October 06, 2026

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Employee Rating

Very efficient and caring type service. Mr Hamm did everything we needed quite graciously ,the serbicecwasbexcelkent. Mr Hamm did everything we needed quite graciously ,the serbicecwasbexcelkent. More

by schangomatic

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Recommend Dealer

Yes

Oct 06, 2026 -

Sandy Sansing BMW responded

Thank you for the wonderful review! We’re glad Mr. Hamm provided efficient, caring, and gracious service and made sure everything you needed was taken care of. We truly appreciate your business and will be sure to share your kind words with Mr. Hamm!

October 05, 2026

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Justin was the absolutely the most friendly and professional car salesman my family has ever had the joy meeting with purchasing my wife's new car. At 70 years we have purchased our fair share of professional car salesman my family has ever had the joy meeting with purchasing my wife's new car. At 70 years we have purchased our fair share of cars including the same dealership in a different town. Wow, my first car purchase experience that was a complete.joy from beginning to end. Another note: even other salesmen and front desk lady pointing to the more premium Starbucks coffee center were most friendly and helpful. Lastly we even felt privileged concluding our experience rewarding the manger with our money and endless signing. Smiling 😃. What a joy those few days were!!! Jim and Teresa Caro. More

by Jim Caro

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Recommend Dealer

Yes

Oct 06, 2026 -

Sandy Sansing BMW responded

Thank you for the incredible review, Jim and Teresa! We’re thrilled Justin made your wife’s new car purchase such a positive and enjoyable experience from beginning to end. It’s especially meaningful to hear that after purchasing your fair share of vehicles over the years, this was one of the most enjoyable experiences you’ve had. We’re also glad our entire team made you feel welcome and took great care of you along the way. We truly appreciate your business and will be sure to share your wonderful comments with Justin and the team!

October 05, 2026

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I was pleased with the respect and support that I received. Mrs. Tracy was very helpful and gave me options for my car. I never felt pressured towards anything in regards to the servicing of my vehic received. Mrs. Tracy was very helpful and gave me options for my car. I never felt pressured towards anything in regards to the servicing of my vehicle. More

by psydamberflores

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Recommend Dealer

Yes

Oct 06, 2026 -

Sandy Sansing BMW responded

Thank you for the wonderful review! We’re glad Tracy provided respectful, helpful service and took the time to explain your options without ever making you feel pressured. We truly appreciate your business and will be sure to share your kind words with Tracy!

October 02, 2026

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Sandy Sansing Mini is always helping me take good care of my car. Service is reliable. my car. Service is reliable. More

by annacmsanders

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Recommend Dealer

Yes

Other Employees Tagged: Mason from service

Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the great review! We’re glad MINI of Pensacola continues to provide reliable service and help keep your vehicle in great shape. We truly appreciate your continued business and trust!

September 30, 2026

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Everyone was great to work with. Open honest and delightful. Luisa was a perfect salesperson! Open honest and delightful. Luisa was a perfect salesperson! More

by williamsj700

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Recommend Dealer

Yes

Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the wonderful review! We’re glad our team was open, honest, and a pleasure to work with. We’re especially happy to hear Luisa provided such a great experience and was the perfect salesperson for you. We’ll be sure to share your kind words with Luisa and the team!

September 28, 2026

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The staff is the reason for my rating, they we kind, responsive, and most of all a joy to talk to! responsive, and most of all a joy to talk to! More

by cbraswell0305

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Recommend Dealer

Yes

Other Employees Tagged: Deborah

Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the wonderful review! We’re glad our team was kind, responsive, and made your experience enjoyable. We truly appreciate your business and your kind words about our staff!

September 27, 2026

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Process was very smooth and professional. Rob informed me of all options and worked with me through all aspects. Rob informed me of all options and worked with me through all aspects. More

by fanettles

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Recommend Dealer

Yes

Other Employees Tagged: Robert

Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the great review! We’re glad Rob made the process smooth and professional, kept you informed of your options, and was there to help throughout the entire experience. We truly appreciate your business and will be sure to share your kind words with Rob!

September 26, 2026

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The staff was super nice! They told me upfront how much the service would be. She came to me in the waiting area and asked if it would be ok too take care of a recall while They told me upfront how much the service would be. She came to me in the waiting area and asked if it would be ok too take care of a recall while I was there. Great communication! More

by Khaki65

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Recommend Dealer

Yes

Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the wonderful review! We’re glad our team was friendly, transparent about the service cost, and kept you informed throughout your visit. We’re also happy we were able to take care of the recall while you were here. We truly appreciate your business and kind words!

September 26, 2026

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Purchased a vehicle and traded in my previous vehicle. The sales team at BMW made the deal super easy and I was in and out in about two hours. The sales team at BMW made the deal super easy and I was in and out in about two hours. More

by Dylan J

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Recommend Dealer

Yes

Other Employees Tagged: Lori

Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the great review! We’re glad our BMW Sales Team made your purchase and trade-in process easy and efficient. We appreciate your business and are happy to hear we had you in and out in about two hours. Enjoy your new vehicle!

September 22, 2026

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Excellent service as usual. Purchased my vehicle here in 2019. All of my maintenance has been performed here. No issues. Purchased my vehicle here in 2019. All of my maintenance has been performed here. No issues. More

by jjohnson

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Recommend Dealer

Yes

Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for your continued loyalty! We’re proud to have earned your trust since 2019 and are glad your maintenance visits have consistently been a positive experience. We truly appreciate your business and look forward to taking care of you and your vehicle for years to come!