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Start your review of Ralph Diaz.
Ralph Diaz
Ralph  Diaz at South County Hyundai of Gilroy
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Ralph Diaz

Finance Manager

South County Hyundai of Gilroy

6700 Automall Parkway
Gilroy, CA 95020

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2 Reviews of Ralph Diaz

August 13, 2019

Dealership Rating
Employee Rating

"Best experience ever"

- Teresa 67

The sales team were fantastic. Worked very hard to get me into my Tucson at a payment I requested. And they did it. Super nice and respectful people in the sales and finance dept. I can't say enough good things about them. Joey my sales person was excellent.

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Recommend Dealer
Yes

Other Employees Tagged: Robert Benn, Joseph Sheinfield

Sep 02, 2019

South County Hyundai of Gilroy responded

Hello Teresa, Congrats on the purchase of your brand new Tucson! We are happy to hear that you had a wonderful experience at our dealership. We hope you're enjoying your brand new car. Thank you for taking a moment to leave us a five-star review!

July 26, 2019

Dealership Rating

"Bad customer service "

- Kareem

I found a car I like in the internet contacted these dealer I spoke with the first sales person by the name of issiq he suppose to find info about the car and call me .never did the next day I spoke again to someone else in sales I got the same answer i called spoke to the sales manager by name of belly he did say that he would let the finance manager to send me the purchase order for my bank .I get a call from finance manager by the name of Rafael never spoke to a person as rude and bad as these .......any way his respond I decided to cancel the sale I would rather sale it to someone else after I did all my part I spoke back to belly he is as bad as Rafael lying cheating. They play with the price of the car went from 11500.to 14500 .these is my experience with these dealer. No sale

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Recommend Dealer
No
Jul 27, 2019

South County Hyundai of Gilroy responded

Hello Kareem, We apologize for your sales associate not reaching back out for a follow-up. Unfortunately, Issac is no longer with the company. We also apologize for you not having the best customer experience. Our prices do change depending on what deals we have at the moment. If you would like to have me connect you with a sales associate I can recommend we can try and work out a great deal that fits your budget. Again, we are truly sorry and hope you can give us a second chance.

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