Ralph Kolasinski

My car didn’t even get cleaned or vacuumed after I waited all morning and day with my daughter. No one asked us if we needed a ride across the highway to get food (thank God I had snacks for my child). I pay all morning and day with my daughter. No one asked us if we needed a ride across the highway to get food (thank God I had snacks for my child). I payed $700 for an oil change and an alignment. There’s no way I realized I didn’t even get a receipt plus I paid all cash. This is the worst dealership!!! I’m taking my business somewhere else because normally I do not leave reviews, but this bad service was definitely a first. Also me and my daughter were left last when I made a prior appointment yet we waited 5 hours. By the time I got the bill I just paid and left because I had to worry about my child’s needs. Still once I got home and realized what had happened instead of BMW of Springfield being a hero they played me. Do not get played. Go to a dealership where people understand it’s not what you do it’s how you do it. More

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Great service!! Their service is excellent! It's been the only dealership I trust for my car. I would definitely recommend this place for service or buying new or use Their service is excellent! It's been the only dealership I trust for my car. I would definitely recommend this place for service or buying new or used cars. More

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