Ralph "RJ" Arditti

I would give Lia Toyota of Rockland 0 stars if I could. I would give Lia Toyota of Rockland 0 stars if I could. This particular dealership is an absolute disgrace and tarnishes Toyota's reputable name. Let I would give Lia Toyota of Rockland 0 stars if I could. This particular dealership is an absolute disgrace and tarnishes Toyota's reputable name. Let me preface this by saying I have been a loyal Toyota owner for over 15 years and will continue to be just not with this dealership. I have been calling for weeks regarding the Corolla Cross. Every time I call I have been provided misinformation regarding when this model is coming in to how many models of this car are available when calling an hour before arriving. I was told there were three models available, and I show up and one is there but sold. In addition, to make matters worse, you should know that this dealership has the nerve to tell you that you will have to pay thousands above the sticker price. When I spoke to the manager, he told me they usually charge $7,000 above asking price, but if I buy a new car there, then he will charge only $5,000 above asking price. I responded that other Toyota dealerships do not charge thousands of dollars above sticker price to which he responded, "I never said they did." So, there you have it...an arrogant admission of guilt in terms of deliberately overcharging buyers for pure greed. I suggest you go to ANY Toyota dealership that isn't this hot mess of corruption unless you enjoy paying thousands of dollars above sticker price for a new car for absolutely no reason. A disgusting excuse for a dealership that is corrupt in its practices and does not put the interest of its customers first. More

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Both the sales people and the service department are excellent to work with. Ralph Russo is the service advisor I work with. He makes sure that any problems you have are taken care of. He is good at exp excellent to work with. Ralph Russo is the service advisor I work with. He makes sure that any problems you have are taken care of. He is good at explaining what work is being done and he keeps you informed as to the progress of the work. More

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The Lia dealership of Rockland is the best on the east coast if not in the country.Ralph Arditti,Wayne Linteris thoroughly professional.Excellent sales help.In addition to fixing &trading my 2007 highland coast if not in the country.Ralph Arditti,Wayne Linteris thoroughly professional.Excellent sales help.In addition to fixing &trading my 2007 highlander .Peter Vaccaro truly excellent service manager,. More

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Worked with Wayne Linteris and the sales manager Ralph Arditti. I can not say enough about how great they were and how easy the transaction was. I bought a certified used Corolla hatchback and it was easi Arditti. I can not say enough about how great they were and how easy the transaction was. I bought a certified used Corolla hatchback and it was easily the best experience I've ever had at a dealership. They were upfront about all fees, very fair on my trade in and put me in a virtually brand new car (8k miles) for a great price. I am telling everyone I know to use them. More

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The customer service is fantastic. Juan Liriano addressed every need that I had and more. Thorough would be an understatement. I intend to use this Dealership for all of my Toyota-related needs. every need that I had and more. Thorough would be an understatement. I intend to use this Dealership for all of my Toyota-related needs. More

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Comfortable Let me just say I was a little bit apprehensive about leasing a new car but, Wayne Linteris definitely put me at ease. He really seemed to relate to m Let me just say I was a little bit apprehensive about leasing a new car but, Wayne Linteris definitely put me at ease. He really seemed to relate to me and my interests. I felt very comfortable speaking with Wayne. In my opinion, Wayne is a consummate professional. He knows how to speak with people and is well versed in the products he sells. A friendly, patient, understanding individual. Wayne felt like a friend. Thanks, Wayne, RJ, and Reggie for taking such good care of my wife and I while at your dealership. More

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Great experience overall! My salesman Wayne knew everything about the Tacoma I purchased. All staff there were extremely pleasant and made the day stress free! everything about the Tacoma I purchased. All staff there were extremely pleasant and made the day stress free! More

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First maintenance service Juan Liriano greeted me at the service bay for my first service appointment on my new 2019 RAV 4. I told him I was short on time, he promised that I Juan Liriano greeted me at the service bay for my first service appointment on my new 2019 RAV 4. I told him I was short on time, he promised that I could have my car back in an hour. He delivered as their were no issues with my vehicle, as one would expect on a new car. More

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great service and helpful ness withthe purchase of our new c They were very professional. They were able to hold the car for over a week until the finance went through. Ejaz was actually off put came in just to They were very professional. They were able to hold the car for over a week until the finance went through. Ejaz was actually off put came in just to help with the process of completing the deal. this was very nice of him to do More

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In good hands As a woman, the process of buying a car on my own has not always been a pleasant experience. In the past I’ve been “mansplained” or even worse, ignore As a woman, the process of buying a car on my own has not always been a pleasant experience. In the past I’ve been “mansplained” or even worse, ignored during the process. Ralph defied all these stereotypes. He was personalabe, knowledgeable, and professional. He walked me through every detail and answered and explained my questions without being condescending. He genuinely cares about people and I feel that is what is missing in so many customer Service experiences. I will happily go back when it’s time to upgrade and I cannot say enough good things about him. More

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