Ralph Russo was so helpful.
He took care of things that I myself had forgotten to tell him. I believe he went above and beyond.
He took care of things that I myself had forgotten to tell him. I believe he went above and beyond.
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by stupid
Service Price Transparency
Nov 01, 2023 -
Lia Toyota of Rockland responded
Thanks so much! We're delighted the value of Ralph's diligence and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!
The staff is always professional and courteous.
Brandon Bucceri at Service is on point, excellent!
Brandon Bucceri at Service is on point, excellent!
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by Q_silver23
Service Price Transparency
Other Employees Tagged:
Brandon Bucceri
Oct 30, 2023 -
Lia Toyota of Rockland responded
Thank you for honoring Brandon's efforts with your 5-star review! We're pleased you continue to receive the best care and guidance from our team each time you visit our service department. Please don't hesitate to get in touch when Brandon and the Lia Toyota team can assist you again!
Ralph Russo was kind and helpful throughout my
experience. He personally took charge of a small detail, which had been forgotten.
experience. He personally took charge of a small detail, which had been forgotten.
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by jlryan4181
Service Price Transparency
Oct 30, 2023 -
Lia Toyota of Rockland responded
Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Ralph handled your concerns with great care and communication. We wish you safe travels until you next visit with us!
The best .
... i enjoy taking my car to Lia Toyota of Rockland and happy with the service.
... i enjoy taking my car to Lia Toyota of Rockland and happy with the service.
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by cdavis1712
Service Price Transparency
Oct 17, 2023 -
Lia Toyota of Rockland responded
Awesome! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well.
Get in touch the next time we may be of assistance. We're here for you!
Lia Toyota offers a fast, reliable service: from oil
change to identifying and fixing any problems. I feel secure leaving my vehicle in their care.
change to identifying and fixing any problems. I feel secure leaving my vehicle in their care.
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by Anonymous
Service Price Transparency
Oct 10, 2023 -
Lia Toyota of Rockland responded
Thank you for telling us why you liked this service visit! Your trust means the world to us, and we're pleased you enjoyed the accommodations offered by our service team. We hope you'll continue to make Lia Toyota your first choice for service!
Ralph Russo was prompt, helpful and had my car ready
early. I was very please with service.
early. I was very please with service.
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by Ju0708
Sep 25, 2023 -
Lia Toyota of Rockland responded
Thanks so much for giving us positive feedback! We're delighted the value of Ralph's efficiency and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!
Great response to.
Our questions always helpful . Russo always gave us good information. Ed. Keane
Our questions always helpful . Russo always gave us good information. Ed. Keane
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by track42923
Service Price Transparency
Sep 25, 2023 -
Lia Toyota of Rockland responded
Hi, Ed! Thank you for taking a moment to shine the spotlight on Ralph in our service department. He's the consummate advocate for our guests, and we're happy this has been your experience as well. Enjoy your travels until we see you at your next visit!
I have been a client at Lia for over 20 years.
Excellent customer service and i highly recommend this dealership.
Ralph Russo in service has always been very helpful and easy to work with.
Excellent customer service and i highly recommend this dealership.
Ralph Russo in service has always been very helpful and easy to work with.
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by stevebodner25
Sep 21, 2023 -
Lia Toyota of Rockland responded
Steve, thank you for recognizing Ralph's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words.
We sincerely appreciate your ongoing patronage and look forward to serving you for many years to come!
Excellent Customer Service by Service Advisor Ralph
Russo. He is a hidden gem at Lia Toyota. Ralph is attentive, knowledgeable, straightforward and makes you feel like you are his only customer. He is
Russo. He is a hidden gem at Lia Toyota. Ralph is attentive, knowledgeable, straightforward and makes you feel like you are his only customer. He is backed by good service techs.
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by Prof
Service Price Transparency
Aug 28, 2023 -
Lia Toyota of Rockland responded
Prof, thank you for giving some much-deserved credit to Ralph and our service technicians at Lia Toyota. We're so pleased Ralph and the team continue to provide you with exceptional service. We graciously look forward to your next appointment!
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