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Ramiro Castillo
Ramiro Castillo at Seguin Chevrolet

Ramiro Castillo | Page 11

Senior Sales Consultant

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

4.9
130 Reviews
4.9

130 Reviews

Write a Review

130 Reviews of Ramiro Castillo

September 19, 2022

Dealership Rating
Employee Rating

Everything was good salesmen treated us with respect gave us all the information we asked him service was excelente in time was said will Recomend the Dealer to some of our friend that are looking for New V More

by CAVAZOS89
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno-Davila, Brian Lopez, Dre Lavin , Elihu Amaro, Jennifer Cuellar, Syble Kline, Michael Littlefield, Anthony Medina, Aaron Rodriguez

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Sep 20, 2022

Seguin Chevrolet responded

Hi CAVAZOS89, We appreciate your 5-star review. We are delighted to hear you were satisfied during your visit. Thank you for choosing Seguin Chevrolet. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 18, 2022

Dealership Rating
Employee Rating

Omar is the most pleasant person we've ever dealt with purchasing a new vehicle. Ask for him if you decide to visit that dealership. More

by SMH264Steve H
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Wiatrek, Omar Noor , Ryan Faglie

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Sep 19, 2022

Seguin Chevrolet responded

Hi SMH264Steve, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

Sep 18, 2022

SMH264Steve H responded

Seguin Chevrolet as a business could do a bit better. Parts guys talking in Spanish on the phone except for the "F Bomb" being dropped numerous times while a customer is waiting is not acceptable. He didn't care whether he helped me or not, didn't understand when I said I needed a jug of "anti-freeze". He finally understood when I tried to explain what it did and mentioned the word "coolant". Second complaint, when purchased, there was an expensive package added by the dealer to cover door edge protection. My truck is several months old and these have already been replaced 4 times now. The service department said they know nothing of these and said it was up to the sales department to make it good some way getting ones that will stick. They suggested I buy aftemarket door edge trim; after paying big dollars for this in their "protection package". The guys who put the strips on have started making me return some other day, when they aren't so busy to replace the defective strips. This is appearing to be a non-ending story of door edge protection that will not stay on the door and no one seems to want to address the issue.

September 09, 2022

Dealership Rating
Employee Rating

Staff was friendly and my truck was done fast! Thank you Seguin Chevrolet for your Service! More

by ANNAM6052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 12, 2022

Seguin Chevrolet responded

Hi ANNAM6052, We appreciate you taking the time to write to us. We are glad to hear our service team made your experience excellent. Thank you for choosing Seguin Chevrolet. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 01, 2022

Dealership Rating
Employee Rating

Did a great job on servicing our vehicle but time was too long 10 days More

by LTAVITAS825
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Sep 01, 2022

Seguin Chevrolet responded

Hi LTAVITAS825, We appreciate your 5-star review. We are glad to hear our team made your experience excellent with us. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 18, 2022

Dealership Rating
Employee Rating

I've had good assistance with people working there very nice tret everyone with care More

by CAVAZOS89
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno-Davila, Viviana Cabello , Elsa Cruz, Ryan De Souza, Kordell Deluna, Debbie Gaytan, Ricardo Lopez, Wilson Lugo

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Aug 19, 2022

Seguin Chevrolet responded

HI CAVAZOS89, We appreciate you taking the time to write to us and your 5-star rating. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 04, 2022

Dealership Rating
Employee Rating

Friendly, clean atmosphere & no hassle. These people remain consistent with their customer service. I’ll do it all over again a third time. More

by PQUIROGA977110
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Faglie, Ivan Perez, Stella

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Aug 05, 2022

Seguin Chevrolet responded

Hi PQUIROGA977110, Thank you for your 5-star review. We are glad to hear that our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 01, 2022

Dealership Rating
Employee Rating

Priscilla was of great help getting us the car we wanted. Super friendly and enthusiastic! Made the whole process super fast! More

by Edna Isabel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debbie Gaytan, Priscilla Recio

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Aug 01, 2022

Seguin Chevrolet responded

Hi Edna Isabel, We appreciate your 5-star review. We are delighted to hear that Priscilla found the vehicle that you want. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

June 03, 2022

Dealership Rating
Employee Rating

Mejor servio al cliente y excelente calidad en todos los vehículos, 100 por ciento los mejores More

by RAMON.SANCHEZLEYVA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Faglie, Ben Reinke

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Jun 06, 2022

Seguin Chevrolet responded

Hola, RAMON.SANCHEZLEYVA! Gracias por la calificación estelar. Estamos encantados de saber que salió del concesionario satisfecho con nuestros servicios. Esperamos su próxima visita. ¡Viajes seguros! Sinceramente, Jeremy Sims, director general

May 22, 2022

Dealership Rating
Employee Rating

Ramiro Castillo is the best! He sold me my 2017 Camaro!,he knows how to get. xxxx done!I will be back to see u soon More

by ktrench571
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
May 23, 2022

Seguin Chevrolet responded

Hi, ktrench571! Thank you for the stellar review. We're happy to hear that working with Ramiro led to such a positive experience. Congratulations on your new 2017 Camaro. We look forward to your next visit. Safe travels! Sincerely, Jeremy Sims, General Manager

May 18, 2022

Dealership Rating
Employee Rating

Los empleados son muy amables y respetuosos desde que entra uno ello te atendie de lo mejor gracias por todo su amavilidad More

by ESMECASTILLO2806
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Wiatrek, Monica Moreno-Davila , Elsa Cruz

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May 19, 2022

Seguin Chevrolet responded

ESMECASTILLO2806! Gracias por la reseña estelar. Estamos encantados de saber que se fue del concesionario satisfecho con nuestros servicios. Esperamos volver a trabajar con usted pronto. ¡Cuídate! Sinceramente, Jeremy Sims, director general

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