
56 Reviews
Write a Review56 Reviews of Ramon Sosa
March 05, 2024
This is the second vehicle I have purchased from Tom Denchel Ford and have been very pleased with the sales experience both times. Really a first class operation. The service department is top notch i Denchel Ford and have been very pleased with the sales experience both times. Really a first class operation. The service department is top notch in my opinion. Always there to keep your vehicles in top working condition. More
Other Employees Tagged: Shawnica Madsen, James Pooley, Cristian Rodriguez, Javier Gutierrez , Alexis Carillo - gets 5 stars
March 01, 2024
Friendly helpful folks. Up front about exactly what service will be done and expected cost. They were able to help on short notice. Up front about exactly what service will be done and expected cost. They were able to help on short notice. More
Other Employees Tagged: Shawnica Madsen, Javier Gutierrez
February 26, 2024
Shawnica was so helpful and patient with me as I figured out scheduling for the appointment. Additionally, the car pick up service was outstanding!! out scheduling for the appointment. Additionally, the car pick up service was outstanding!! More
Other Employees Tagged: Shawnica Madsen, Cristian Rodriguez, Javier Gutierrez
February 22, 2024
I love taking my vehicle to the ford shop! They are always so friendly and helpful! The experience is so wonderful! And that girl that answers the phone is so sweet! They are always so friendly and helpful! The experience is so wonderful! And that girl that answers the phone is so sweet! More
Other Employees Tagged: Shawnica Madsen, Javier Gutierrez
February 20, 2024
Great customer service making a tough situation easier to deal with. Friendly professional and very helpful deal with. Friendly professional and very helpful More
Other Employees Tagged: Shawnica Madsen, Cristian Rodriguez, Javier Gutierrez
February 12, 2024
The whole team is awesome and always eager and willing to take the time and explain the problem and the fix. I’ve bought the last three vehicles from Tom Denchels and they always get me in, in a timely manne take the time and explain the problem and the fix. I’ve bought the last three vehicles from Tom Denchels and they always get me in, in a timely manner to service my vehicles. More
Other Employees Tagged: Shawnica Madsen, Cristian Rodriguez, Javier Gutierrez
February 10, 2024
Javier and the service department are always great. The wait time is usually longer than stated. The wait time is usually longer than stated. More
Other Employees Tagged: Shawnica Madsen, Cristian Rodriguez, Javier Gutierrez
February 09, 2024
We received very good service on our F150. Staff has always been very friendly and on top of things Staff has always been very friendly and on top of things More
Other Employees Tagged: Shawnica Madsen, Cristian Rodriguez, Javier Gutierrez
December 31, 2023
When my PU is serviced at Tom Denchel many times it will take me a day or two to get an appointment. No one answers the phone in service or a message for a return call doesn’t always happen, take me a day or two to get an appointment. No one answers the phone in service or a message for a return call doesn’t always happen, More
Other Employees Tagged: Juan Ozuna, Shawnica Madsen, Cristian Rodriguez, Javier Gutierrez , Jon (Tech) in the shop
December 06, 2023
Terrible service n o help at all you need to elretrain your employees to know the car warranty too your employees to know the car warranty too More
Other Employees Tagged: Shawnica Madsen, Cristian Rodriguez, Javier Gutierrez , Can't remember who