Randy Cowan
Randy Cowan at Kirksville Motor Company

Randy Cowan | Page 12

In Loving Memory

Kirksville Motor Company

3607 N Baltimore St
Kirksville, MO 63501

Contact Me
5.0
114 Reviews

Dealership Experience

34 yrs

Industry Experience

55 yrs

5.0

114 Reviews

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114 Reviews of Randy Cowan

November 27, 2018

Dealership Rating
Employee Rating

Asked for oil change and quick wash and vacuum Had hard time getting this done with my 1st contact with service personnel. I called Randy cowan because i was pretty frustrated and he got my proble More

by pete.detweiler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Baugher, Jay Kelsey

Nov 27, 2018

Kirksville Motor Company responded

While I am very glad that you were taken care of in the end, I am disappointed to hear that it took some work. I will look into this so that we can address it going forward.

November 22, 2018

Dealership Rating
Employee Rating

First truck and left with a smile! Randy Cowan lead the way to a great experience for the purchase of my first truck. He also has a great supoort team with the gal with the great stoc More

by Kaylaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darius Schultz, Natalie Wellman

Nov 23, 2018

Kirksville Motor Company responded

Glad to be able to help you into your first truck! We appreciate you identifying all of the people that helped make your experience great. Enjoy your new Tundra!

November 22, 2018

Dealership Rating
Employee Rating

Great Service We were very comfortable with everyone that helped us. Each and everyone that either greeted us at the door or service desk was happy and always with More

by norbertmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyson Yos , Richie Tipton

Nov 23, 2018

Kirksville Motor Company responded

Glad to hear you had a great experience throughout each department. Thank you for your business!

November 15, 2018

Dealership Rating
Employee Rating

Disappointed with car pickup When picking up our new Buick we were not shown any of the features. Had issues while driving for the first time. Randy Cowan was not there that day. More

by Buick buyer
Customer Service
Recommend Dealer
No
Nov 15, 2018

Kirksville Motor Company responded

My name is Bill and I am one of the sales managers here. This is unacceptable and we completely understand your frustration. We pride ourselves on quality delivery especially on new vehicles since there is a lot to learn about them. Whoever did your delivery knows better than to think that is acceptable no matter if it is their customer or not. If you still need us to go over a few things about the vehicle I would be glad to make sure that happens. I know that Randy would be glad to help as well. If there is anything else that we can do to change your opinion of us from a 3 to a 5 please let me know.

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