Randy Smith

I have worked with Randy Smith twice. Both times he was knowledgeable about finding a car in my price range. He assured me iabout the quality of the car and he has never steered me wrong. Both times he was knowledgeable about finding a car in my price range. He assured me iabout the quality of the car and he has never steered me wrong. He was patient, kind and wonderful to work with. The transactions always went smoothly. Thanks, Randy! More

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Randy Smith was very knowledgeable about the new Mazda 9. I have a CX5 and May trade it in I have a CX5 and May trade it in More

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I had a great experience buying my car from Route 9 Mazda. Salesman Randy worked very hard to find the car I was looking for and kept me informed throughout the process. Highly recommend! Mazda. Salesman Randy worked very hard to find the car I was looking for and kept me informed throughout the process. Highly recommend! More

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Route 9 Mazda is always my go to if I, or anybody I know, needs a new vehicle. Andrew Nandlal, in particular, provides the utmost stellar service and holds knowledge on any vehicle they have on the lot - reg needs a new vehicle. Andrew Nandlal, in particular, provides the utmost stellar service and holds knowledge on any vehicle they have on the lot - regardless of the make. My lease expires in about six thousand miles, and I will 100% be back in to get another. More

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2 for 2! I purchased my first brand new Mazda CX-5 from Route 9 Mazda in 2014 and I went right back there when it was finally time for me to buy a new car yes I purchased my first brand new Mazda CX-5 from Route 9 Mazda in 2014 and I went right back there when it was finally time for me to buy a new car yesterday! This time I bought a CX-30! Randy was a complete and total joy to work with! He took the time to listen to what I needed in a vehicle and in the end, I purchased the perfect one! I was a little nervous about having to go into a dealership to buy a new car as I hadn't done so in almost a decade, but Randy put my mind at ease and made the process as painless and enjoyable as possible. He is such a very sweet and kind man who cares about his customers! He is extremely thorough and makes sure that you are satisfied with your decision before you walk out the door. The finance manager was incredible too! He gave me a great rate and was very detailed when explaining my purchase options. I highly recommend Route 9 Mazda to anyone in the market! They are amazing! More

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We are EXTREMELY disappointed with this dealership. We currently own four Mazdas and recently owned a fifth. As others have noted their disappointment, this dealership is very sleazy. We live about We currently own four Mazdas and recently owned a fifth. As others have noted their disappointment, this dealership is very sleazy. We live about two hours away, and agreed on a price over the phone for a slightly used salesman's car. Before we came down, the salesman said he needed an extra day because he wanted to do a 160 point inspection. This car had less than 5,000 miles on it, so the inspection should have been minor. When we went to pick up the car, they had added an additional charge on the Bill of Sale for $1,490 with no explanation listed. When questioned, they said that it was an extended warranty and inspection fee, which we did not agree on beforehand. No matter how much we disagreed, and after discussing this with Mazda Corporate, nothing was done about this charge. Mazda Corporate actually stopped taking our calls, unless we called from a different phone number. If you're even thinking about buying a car from this dealership, be EXTREMELY cautious. In my opinion, the Mazda brand is going downhill. I will never buy another Mazda. More

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Great experience I had an excellent expeirence purchasing a new 2018 Mazda 3. I went in originally to see what they would offer for my existing Mazda and their staff I had an excellent expeirence purchasing a new 2018 Mazda 3. I went in originally to see what they would offer for my existing Mazda and their staff treated me as if they genuinely wanted my business. I wanted the appearance package installed and they worked with me to get the options I wanted at a fair price. The entire purchase was smooth, they provided a loaner car while it was in service having the work done I wanted. More

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Love my Mazda! I purchased my first Mazda a couple of months ago and have loved every minute of it since. The dealership was friendly and easy to work with and I am I purchased my first Mazda a couple of months ago and have loved every minute of it since. The dealership was friendly and easy to work with and I am extremely satisfied with the car. It has been a great experience all around! More

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This really IS an all new Route 9 Mazda Great experience. Friendly, helpful sales people, no pressure, no harassing phone calls ... Randy, Rich, + Shelby were top-notch. I absolutely recomme Great experience. Friendly, helpful sales people, no pressure, no harassing phone calls ... Randy, Rich, + Shelby were top-notch. I absolutely recommend this dealership. Satisfied customer. More

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Great experience purchasing CX5 Randy, Rich and the staff were terrific. Very professional, everything done as promised which made a smooth purchase and delivery. Easy to recommend t Randy, Rich and the staff were terrific. Very professional, everything done as promised which made a smooth purchase and delivery. Easy to recommend this dealership. More

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