Rashid Fahim

I placed a deposit on a new Jeep. Nothing was ever indicated to me in any of our conversations that it was non refundsble. Nothing was ever signed, and I did not receive any document Nothing was ever indicated to me in any of our conversations that it was non refundsble. Nothing was ever signed, and I did not receive any documentation indication it was a non refundsble deposit. Rashid is now telling me I will not get my deposit back. I am still communicating with them trying to get my deposit back. I have never worked with any dealership where a deposit was non refundable and I have purchased many vehicles and placed many deposits on vehicles over the last 40 years. This is completely unacceptable. I will continue to pursue this matter until it is resolved. UPDATE: I called the dealership and talked with Jarrod (one of the managers). He was very professional and pleasant. He took all my information and I explained the situation to him. My deposit was returned and in my account the next day. Other than the disagreement (or misunderstanding), Rashid was also professional and pleasant: I wish we could have resolved the issue prior to giving a poor review and having to call the manager. The matter has been resolved and I have revised my review. More

Print

Rashid fue muy atento y nos hizo sentir seguros para tomar la decisión de comprar nuestra camioneta, nos ayudó con todo el proceso, tomar la decisión de comprar nuestra camioneta, nos ayudó con todo el proceso, More

by marype79_8 Verified Customer Verified Customer

Print

Salesman didn't know anything, but the GM/ Brandon did, if it wasn't for him I would not have purchased from this dealership if it wasn't for him I would not have purchased from this dealership More

by mmmoose1.md Verified Customer Verified Customer

Print

The experience was very pleasant, I was made aware of updates that needed to be performed updates that needed to be performed More

by kendalsims Verified Customer Verified Customer

Print