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Raul Luna
Raul Luna at City KIA of Greater Orlando

Raul Luna

Product Specialist

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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5.0
25 Reviews
5.0

25 Reviews

Write a Review

25 Reviews of Raul Luna

July 01, 2025

Dealership Rating
Employee Rating

Excellent service, knowledgeable staff, great selection—this dealership made my car-buying experience stress-free and enjoyable! More

by sandropaes78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Luis Arraiz, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Ivan Merchan , Christian Montenegro

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Jul 03, 2025

City KIA of Greater Orlando responded

Sandro, Thank you for sharing your experience with us. We are pleased to hear that your vehicle services was hassle-free and convenient. Please let us know if there is anything else we can do for you, we would love to help.

July 01, 2025

Dealership Rating
Employee Rating

Their online prices is a click bait. They do not honor it and over price you when you get there. More

by Sbham786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leo Hernandez

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Jul 08, 2025

City KIA of Greater Orlando responded

Hello, We're disappointed to hear of the negative experience you had at our location. We would like to speak to you to see how we can resolve your concerns you have with our dealership. Please contact us at the dealership and ask for Sales Manager. We hope to hear back from you. Thank you.

June 08, 2025

Dealership Rating
Employee Rating

I already did your survey, fidtwen; fourteen, thirteen, twelve, eleven; 4dten, nine; eight, seven, six More

by crudozeppi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Luis Arraiz, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Ivan Merchan

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Jun 10, 2025

City KIA of Greater Orlando responded

Zeppi, Thank you for your review and thank you for your survey. We look forward to the next opportunity to serve your vehicle needs again!

June 02, 2025

Dealership Rating
Employee Rating

Excellent speedy service would definitely recommend City Kia service department. To anyone that needs service done on their vehicles. More

by sofiaraffa55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Luis Arraiz, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Ivan Merchan

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Jun 05, 2025

City KIA of Greater Orlando responded

Sofia, We appreciate your time and feedback. We are pleased to hear that your service experience was quick and convenient. We look forward to the next opportunity to serve your vehicle needs again.

May 29, 2025

Dealership Rating
Employee Rating

Excellent service and good attention, excelente attention y buen servicio , el trato fue muy bueno More

by ANDRYU14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wilfrenk Tejidor, Orlando Da Silva, Sebastian Gomila, Erick Disla, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Marilyn Santos, Ivan Merchan

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May 29, 2025

Dealership Rating
Employee Rating

We received great service and everything was done quickly and efficiently. Everyone from our salesman Raul to our finance manager. ERIC were awesome. More

by tiggaa529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castillo , Eric Welsh 5 stars

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May 25, 2025

Dealership Rating
Employee Rating

Your saleswomen was very polite friendly and informative I didn’t feel any pressure what so ever it’s was a very pleasant experience More

by susan.a.mills
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erick Disla , Yez

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May 27, 2025

City KIA of Greater Orlando responded

Susan, Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very polite, friendly and informative. Congratulations on your new vehicle- behalf of the entire team!

May 24, 2025

Dealership Rating
Employee Rating

Great service. I’d definitely recommend them to all my friends. That’s how great they are. More

by huihui3838
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Zapata, Jonathan from service, Garbriel the Sales Manager, Eric from Finance, and

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May 27, 2025

City KIA of Greater Orlando responded

Providing great service is so important to us and we are glad that our teams efforts met your satisfaction and recommendation! We wish you safe travels until we meet again!

May 24, 2025

Dealership Rating
Employee Rating

Great job from everyone at City KIA. I appreciate their service. Would come back if needed. More

by huihui3838
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria, Gabriel and Eric

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May 27, 2025

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team did a great job. We look forward to working with you again. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 07, 2025

Dealership Rating
Employee Rating

They are willing to work with you towards the deal you want. They are friendly and cooperative. They do not fill the pricing offer with add-ons not wanted. Good customer service orientation appears to be More

by coachjohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 08, 2025

City KIA of Greater Orlando responded

John, We are grateful for you leaving us this exceptional review! We are pleased to know that our team was friendly, cooperative and were willing to work with you towards the deal you wanted. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

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