Raul Melendez
Raul Melendez at Ford of Kendall

Raul Melendez

FINANCE MANAGER

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.7
24 Reviews
4.7

24 Reviews

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24 Reviews of Raul Melendez

September 22, 2026

Dealership Rating
Employee Rating

Need a more private room for the finance agreement and the insurance person room is noisy and not very private considering the nature of the discussions Privacy log the customer is always paramount More

by Jfziomek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 19, 2026

Ford of Kendall responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (305) 238-9211 when you have a chance. Thank you, and we look forward to hearing from you.

July 17, 2026

Dealership Rating
Employee Rating

Very satisfied with the service and the adviser I will definitely recommended to all my friends More

by wilbert.vilchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 26, 2026

Ford of Kendall responded

Hello Wilbert, we're pleased to hear everything was completed to your satisfaction! Thanks for the recommendation, and have an amazing day!

June 27, 2026

Dealership Rating
Employee Rating

I love my Jeep, guys got it done ti Ely. Was not as advertised and as soon as the deal was completed all conversation stopped. More

by Mjsloft
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Harold Castillo Acosta

Jun 29, 2026

Ford of Kendall responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (305) 238-9211 at your earliest convenience to discuss how we can turn this experience into a positive one.

June 04, 2026

Dealership Rating
Employee Rating

Professional ,friendly staff, large selection of cars, great service , smooth, honest, and detailed communication process. More

by Charlene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonie Akl ( Tony)

August 28, 2025

Dealership Rating
Employee Rating

Great Team , Fast and Efficient. Felix was promptly and also made sure i was informed. More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Ford of Kendall responded

Hi Diana, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2025

Dealership Rating
Employee Rating

Horrible después de firmar el contrato , El manager se negó completamente a entregar las dos llaves del auto ! Y muy poco profesional, mejor dicho nada profesional. El financista A+ , el vendedor A+ . G More

by Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 22, 2025

Ford of Kendall responded

Hola Carlos, nos decepciona mucho saber de la situación que describes. Por favor, contáctanos al (305) 238-9211 cuando tengas la oportunidad para que podamos hablar sobre tus inquietudes y resolver este asunto a tu entera satisfacción.

October 20, 2024

Dealership Rating
Employee Rating

Compared to Lorenzo Ford in Homestead excellent experience. Dealer should consider revamping the used car sales area. They can make it more welcoming and comfortable, more privacy for every custo More

by ARKTOS-TCS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Alarcon

Oct 25, 2024

Ford of Kendall responded

Hi, we truly appreciate your honest feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

October 15, 2024

Dealership Rating
Employee Rating

Everyone is so nice there, no bait and switch games , no crazy dealer fees , reasonable fees for titles . No hidden sticker shock, they are in the business of moving cars More

by JALTZNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez , Sebastian Fernandez

Oct 19, 2024

Ford of Kendall responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 02, 2024

Dealership Rating
Employee Rating

David was really nice and easy to talk to! He was very attentive to what I was saying when talking to him. Angie also helped me and was super friendly and had a very warm and welcoming smile, More

by LISANDRAALONSOMARINO
Recommend Dealer
Yes

Other Employees Tagged: David Gonzalez, Angerlin K Soto

Oct 12, 2024

Ford of Kendall responded

Hello, we're happy to hear you had a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

September 22, 2024

Dealership Rating
Employee Rating

Appreciated the patience, respect and compassion shown to us. Looking forward to purchasing my next vehicle with them More

by PREMIERESENIORSERVICES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2024

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1

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