I reached the 1-year anniversary with my Alfa Romeo
Stelvio, which I purchased new in April 2024. I brought it into Herb Chambers Exotics in Wayland/Sudbury for its first oil change. The oil change cos
Stelvio, which I purchased new in April 2024. I brought it into Herb Chambers Exotics in Wayland/Sudbury for its first oil change. The oil change cost $300, including $25 for oil and rag disposal. For real? I’ve owned plenty of luxury cars over the years but I’ve never paid more than $100 - $125 for the same service. Also, I asked the service person if he could give me the paint code for the tire rim so I could order touch up paint for a scratch. He responded that they had no way of knowing what color it was and that I should go to a paint shop to get it. Really? Seriously? I’ll find another service center for the next one.
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by ccocco
Service Price Transparency
Service Department does a very good job.
Car comes back fixed the first time correctly
Car comes back fixed the first time correctly
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by Shaggy6872
Service Price Transparency
Mar 25, 2025 -
Herb Chambers Alfa Romeo of Boston responded
Thank you for trusting the Alfa Romeo of Boston team with the care of your vehicle! We appreciate your support and look forward to serving you again in the future!
Service manager Raymond Guarino provides outstanding
service! Prompt and courteous, very knowledgeable, proactive, accurate cost estimates.
service! Prompt and courteous, very knowledgeable, proactive, accurate cost estimates.
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by rpshea
Service Price Transparency
Jan 31, 2025 -
Herb Chambers Alfa Romeo of Boston responded
Thank you for recognizing Raymond's outstanding service at Alfa Romeo of Boston! We're delighted to hear that his promptness and expertise made a positive impact on your experience. We appreciate your feedback and look forward to serving you again in the future!
Excellent service done in a timely manner.
They fixed the problem perfectly. And gave me a loaner very quickly. All went very smoothly.
They fixed the problem perfectly. And gave me a loaner very quickly. All went very smoothly.
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by Xxxx
Service Price Transparency
Jan 31, 2025 -
Herb Chambers Alfa Romeo of Boston responded
Thank you for sharing your experience with Alfa Romeo of Boston! We're delighted to hear that everything went smoothly and the service met your expectations. We appreciate your feedback and look forward to assisting you in the future!
Started Early because of appointment concerns and
finished early with Excellent service!! Thank You very much !!
finished early with Excellent service!! Thank You very much !!
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by c130ardrey
Service Price Transparency
Jan 03, 2025 -
Herb Chambers Alfa Romeo of Boston responded
We're delighted to hear that your experience at Alfa Romeo of Boston was efficient and met your expectations! Thank you for the kind words, and we look forward to serving you again in the future.
Great job as always.
Thanks for the fast turnaround and attention to detail. They also helped educate me to avoid future problems.
Thanks for the fast turnaround and attention to detail. They also helped educate me to avoid future problems.
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by Elucera
Service Price Transparency
Nov 13, 2024 -
Herb Chambers Alfa Romeo of Boston responded
Hi Elucera! Thank you for the fantastic feedback! We're delighted to hear that our team at Alfa Romeo of Boston provided a quick and informative service. We appreciate your support and look forward to assisting you again in the future!
I called early morning on November 9.
They took my car right in fixed a recall make sure everything was ago. Looked over my car came out signed the paperwork. They were phenomenal. Amazin
They took my car right in fixed a recall make sure everything was ago. Looked over my car came out signed the paperwork. They were phenomenal. Amazing.
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by risica
Service Price Transparency
Nov 11, 2024 -
Herb Chambers Alfa Romeo of Boston responded
We're delighted to hear that your experience with Alfa Romeo of Boston was phenomenal! It's great to know our team could promptly address the recall and ensure everything was in top shape. Thank you for sharing this positive feedback!
Team very professional;
job well done and on
time;
customer service impeccable.
I'll certainly go back.
time;
customer service impeccable.
I'll certainly go back.
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by guszandanel
Service Price Transparency
Sep 19, 2024 -
Herb Chambers Alfa Romeo of Boston responded
We're delighted to hear that you had such a positive experience with our team at Alfa Romeo of Boston. We look forward to welcoming you back in the future!
Amazing service by entire staff, specially by Raymond
who went above and beyond.discussing operation / service needs of my Alpha Romeo Stelvio QuadroFolio
who went above and beyond.discussing operation / service needs of my Alpha Romeo Stelvio QuadroFolio
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by forthefunofit
Service Price Transparency
Sep 13, 2024 -
Herb Chambers Alfa Romeo of Boston responded
Thank you for the fantastic feedback! We're delighted to hear that Raymond and our team at Alfa Romeo of Boston provided exceptional service. Please don't hesitate to reach out if we can assist you again in the future!
Hi Glin !
It was a pleasure to meet with you yesterday
Thank you for helping me with my Alfa Romeo Stelvio 2022.
You’re the best.
It was a pleasure to meet with you yesterday
Thank you for helping me with my Alfa Romeo Stelvio 2022.
You’re the best.
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by Diony Rejouis
Service Price Transparency
Sep 12, 2024 -
Herb Chambers Alfa Romeo of Boston responded
Diony, we're delighted to hear you had a great experience with Glin at Alfa Romeo of Boston! Enjoy your new Stelvio 2022!