Rebecca Hargrove

Rebecca went out of her way to help us when we were stranded on our trip from Indiana to Florida with no brakes. She told us who to call for towing and took our car right in. Unfortunately parts had to stranded on our trip from Indiana to Florida with no brakes. She told us who to call for towing and took our car right in. Unfortunately parts had to order and we had to leave it. She even drive us to rent a car then helped us put all our suitcases and belongings into the rental car. She called me when the part came in and assured us it would be ready when we returned. She was there when we picked it up and was still willing to help us. Thank you very much Rebecca. You are one of a kind. More

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Courteous staff. Got me in without an appointment and got serviced and out the door sooner than expected. Got me in without an appointment and got serviced and out the door sooner than expected. More

by b.swinney Verified Customer Verified Customer

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The sales team was great. Ben and Don awesome people. Finance guy is a liar. Ben and Don awesome people. Finance guy is a liar. More

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The receptionist was very ice. I like the new video update. Timely service as always. I like the new video update. Timely service as always. More

by alicia.switzer Verified Customer Verified Customer

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Great customer service in the service department. Rebecca is our advisor and she is always very pleasant and helpful . Rebecca is our advisor and she is always very pleasant and helpful . More

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I bought my truck from newton ford used and had a small issue with it, they recommended that I stop by Newton GMC with the issue, Rebecca immediately stepped in with zero doubt and started working with me issue with it, they recommended that I stop by Newton GMC with the issue, Rebecca immediately stepped in with zero doubt and started working with me to make sure I’d be in under warranty. In ways that I can’t really describe, I felt more taken care of during our conversation and the process than I have with any past dealership or service advisor. I genuinely feel like I’m in good hands and recommend Newton to anyone, as well as the service team at Newton GM, especially Rebecca, knowing that I’m not the only person that gets five star service from her. While waiting I noticed most everyone she helped seemed happier after her help than before. More

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Rebecca went above and beyond to help us when our transmission started to go out while driving from Nebraska to Georgia. Dealership opens at 730am, and Rebecca was there at 7am, let us in to talk ab transmission started to go out while driving from Nebraska to Georgia. Dealership opens at 730am, and Rebecca was there at 7am, let us in to talk about our issue and found a transmission for service the same day. More

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Polite service, clean and comfortable waiting area, also kid friendly, have always had good service at Newton's kid friendly, have always had good service at Newton's More

by criscilla.craig Verified Customer Verified Customer

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I had my truck towed into the dealership with a not starting issue on a Thursday. They jumped on it the next Monday and found out i needed a new starter, which was under warranty and I got it back all starting issue on a Thursday. They jumped on it the next Monday and found out i needed a new starter, which was under warranty and I got it back all fixed on that Tuesday !!! More

by phillips1214 Verified Customer Verified Customer

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Wonderful service by your Service Advisor, Rebecca Hargrove. She did a complete overview of my car and made sure I knew the recommendations needed. She was not pushy when it came to services. Really g Hargrove. She did a complete overview of my car and made sure I knew the recommendations needed. She was not pushy when it came to services. Really great experience. More

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