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Rebecca Watkins
Rebecca Watkins at Jones Chrysler Dodge Jeep

Rebecca Watkins

Service Advisor

Jones Chrysler Dodge Jeep

1350 Wayne Rd
Savannah, TN 38372

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4.4
8 Reviews

Rebecca Watkins is a Service Advisor at Jones CDJR. She began her career in the automotive industry in 2004 and is dedicated to providing excellent service and building lasting relationships with her customers. Originally from Savannah, TN, she now resides in Adamsville, TN. She began her career as a Commercial Parts Specialist, a role she held for nineteen years, before joining Jones Motor Company as a Service Advisor in 2023. She attended Jackson State Community College (JSCC), studying basic studies, and has a lifelong passion for cars. Rebecca and her family collect and showcase classic cars, including a 1971 Dodge Demon that was passed down to her from her father. What she loves most about her job is helping people when they’re having a tough day due to car troubles, making their experience as smooth and stress-free as possible. Her knowledge, dedication, and customer-first approach make her a valued part of the Jones team.

Dealership Experience

2 yrs, 7 mos

Industry Experience

21 yrs, 5 mos

Specialties & Trainings

Level 3 CDJR Service Advisor

4.4

8 Reviews

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8 Reviews of Rebecca Watkins

June 22, 2025

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Employee Rating

You guys sold me a piece of crap first month I had it the starter broke and need it fixed now the transmission went out and you guys want me to pay 59 hundred dollars to fix it because the warranty place won More

by pamandsteven3360
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Recommend Dealer
No
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June 19, 2025

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I had a very nice experience with the sales person. He was very informative about the vehicle operation More

by WATHON
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Pineda, Cayla Cunningham, Thomas Carlini, Morgan Carr

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Jun 20, 2025

Jones Chrysler Dodge Jeep responded

Thank you for your kind words! We're so glad to hear you had a great experience and that your salesperson took the time to explain everything clearly. Enjoy your new vehicle, and thank you for choosing us!

June 18, 2025

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They got the vehicle i wanted from another dealership and made the whole buying process super easy. More

by Ashley
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dave Moore, Ashley Crites, Ashley Pineda , max sellers

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Jun 19, 2025

Jones Chrysler Dodge Jeep responded

Thank you for the great feedback! We're thrilled we could get you the exact vehicle you wanted and make the buying process smooth and easy. Enjoy your new ride, and thank you for choosing us!

May 30, 2025

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The sales and service staff were very helpful & friendly! I will definitely be back on my next vehicle purchase! More

by x_cunningham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Moore, Anthony Benton, Ashley Pineda, Bethany Franks, Cayla Cunningham, Xavier Cunningham, Morgan Carr

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Jun 10, 2025

Jones Chrysler Dodge Jeep responded

Thank you for the kind words! We're so happy to hear that both our sales and service teams made your experience a great one. We look forward to seeing you again for your next vehicle purchase!

May 24, 2025

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There was a problem but after talking with Rebeca the service manager they handled the situation in a professional manner. More

by topwater27
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Workmanship
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Recommend Dealer
Yes
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May 27, 2025

Jones Chrysler Dodge Jeep responded

Thank you for your honest feedback! We're sorry there was an issue, but we're glad to hear that Rebecca and the service team were able to handle it professionally. Your satisfaction means a lot to us, and we appreciate the opportunity to make things right!

May 07, 2025

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Just a great place to have work done. Always try to be very helpful and accommodating More

by pgdavis1
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Workmanship
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Recommend Dealer
Yes
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May 08, 2025

Jones Chrysler Dodge Jeep responded

Thank you for the great feedback! We're glad to hear you've had consistently helpful and accommodating service. We appreciate your trust and look forward to continuing to serve you!

April 28, 2025

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Great service and friendly staff. Would highly recommend to any for them to have there service done there More

by dmoore6340
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Recommend Dealer
Yes
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Apr 30, 2025

Jones Chrysler Dodge Jeep responded

Thank you for the kind words! We're thrilled to hear you had a great experience with our service team. We appreciate your recommendation and look forward to helping you again!

April 26, 2025

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Supportive to my needs. Customer service great...except for no call back when truck was ready.. More

by RLMAKAR
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Service Time
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Recommend Dealer
Yes
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Apr 30, 2025

Jones Chrysler Dodge Jeep responded

Thank you for your feedback! We're glad to hear our team was supportive and that you had a positive experience overall. We apologize for the missed call -- your time and communication are important, and we'll work to ensure that doesn't happen again!

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