Rhonda Mitchell
Rhonda Mitchell at Edd Rogers Valley Ford

Rhonda Mitchell | Page 6

Service Manager

Edd Rogers Valley Ford

111 Auto Lane
Sparta, TN 38583

Contact Me
5.0
71 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

9 yrs, 11 mos

Languages Spoken

English English

5.0

71 Reviews

Write a Review

71 Reviews of Rhonda Mitchell

February 17, 2025

Dealership Rating
Employee Rating

The people there are very friendly and courteous. They had us in and out in a very reasonable amount of time. I will use them again. More

by Georgelesliebush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Edd Rogers Valley Ford responded

Thank you for your kind review, we look forward to all your servicing and purchasing needs :)

February 12, 2025

Dealership Rating
Employee Rating

The staff was very helpful and easy to work with. They addressed the problem and told me to come back if it did not get better. More

by lhaustin21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Ferency

Feb 12, 2025

Edd Rogers Valley Ford responded

Thank you for your kind review, we look forward to future services :)

February 09, 2025

Dealership Rating
Employee Rating

Great service and fast time no waiting. Continue going back to have service done. Thanks More

by Cole2sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Ferency

Feb 10, 2025

Edd Rogers Valley Ford responded

Thank you for leaving a kind review, we look forward to always servicing your vehicles!

February 07, 2025

Dealership Rating
Employee Rating

Best experience I’ve ever had at a dealership they replaced a wheel bearing in put four new tires on my vehicle now it runs just like it did when it was new and they gave me a loaner for five days. It More

by joehunter5140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Gist , Joe Akridge, Samantha Ferency

Feb 07, 2025

Edd Rogers Valley Ford responded

Hi Joe, thank you so much for this awesome review! We look forward to many years with you and your family !

February 06, 2025

Dealership Rating
Employee Rating

With the exception of the hitch that was ran into processing my FordPass Credit Card payment and applying rewards toward that payment, everything went fine. I will be a return customer for service. More

by Midnight_Rider_1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Ferency

Feb 06, 2025

Edd Rogers Valley Ford responded

Thank you for your patience and understanding with technology :) We appreciate you taking the time to leave a positive review and look forward to future service visits!

January 28, 2025

Dealership Rating
Employee Rating

Professional and friendly atmosphere. Took care of all my concerns and even informed me of services i was due for that I was unaware of. We got it all done in one visit! More

by ASTEWART0644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Gist, Kyle Potter , Samantha Ferency

Jan 28, 2025

Edd Rogers Valley Ford responded

Thank you for your review! You rock!

January 14, 2025

Dealership Rating
Employee Rating

Rhonda was incredibly nice, considerate and knowledgeable. I will trust her with all future service needs. More

by KAYCEEBASSMASTER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Edd Rogers Valley Ford responded

Thank you so much for taking the time out of your day to leave a review! I look forward to your future visits! I hope you're staying warm :)

December 30, 2024

Dealership Rating
Employee Rating

They were very honest and did their best to help us get a wireless keypad installed. Unfortunately, the new trucks aren’t on the same frequency as the keypad Ford sells online, but they did their best to try More

by Castle Creek LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Ferency

December 04, 2024

Dealership Rating
Employee Rating

Great job with the team and all involved in the process of the deal I was able to get. More

by dannykirby48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Rogers, Diane Finley, James Gist, Kyle Potter , Joe Akridge, Alex Bennett, Lisa Bush, Samantha Ferency, Matt Lyons

Dec 19, 2024

Edd Rogers Valley Ford responded

Thank you for taking the time to leave a review! We look forward to servicing your new purchase :)

December 01, 2024

Dealership Rating
Employee Rating

I have always had a great experience at this dealership. From the purchase of my vehicle to each subsequent service. More

by SCOTTJOHNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Ferency

Dec 02, 2024

Edd Rogers Valley Ford responded

Thank you so much for taking the time to leave us a great review!

...
6

Dealership Inventory (128 Vehicles)

used 2002 Ford Thunderbird car, priced at $18,995
2002 Ford Thunderbird
used
Thunderbird Blue exterior
Automatic
Rear-wheel Drive
new 2026 Ford Bronco car, priced at $59,166
2026 Ford Bronco
new
Gray exterior
Automatic
Four-wheel Drive
used 2005 Ford Excursion car, priced at $10,995
2005 Ford Excursion
used
Green exterior
Automatic
Rear-wheel Drive
used 2025 Jeep Wrangler car, priced at $35,995
2025 Jeep Wrangler
used
Anvil Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Ford Ranger car, priced at $41,243
2025 Ford Ranger
new
Azure Gray Metallic exterior
Automatic
Four-wheel Drive
used 2013 Mercedes-Benz S-Class car, priced at $10,995
2013 Mercedes-Benz S-Class
used
Silver exterior
Automatic
Rear-wheel Drive