Hello, my name is Ricardo Hernandez and I have been living in Colorado since 1979. I was born in Rio Bravo Tamaulipas, Mexico; which is on the Southeast corner of the U.S. I am a proud family man, married for 20 years to a beautiful woman named Rosa. We have three great children together. Two sons, Riky and Christian, and one daughter Daisy. Riky is 19 years old and going to Front Range Community College. Christian is 11 years old in the 7th grade at Erie Middle High School. Daisy is 10 years old in the 6th grade at Black Rock Elementary in Erie. I have been selling Toyotas since 2003 and I love selling this brand of automobiles with Rock Solid Satisfaction.
Read moreLanguages Spoken
English
Spanish
19 Reviews
Write a Review19 Reviews of Ricardo Hernandez
December 14, 2023
My time did not seem to be valued by this dealership. I was made to wait at each step of the process even though I had an appt with the sales dept. and paid cash for the vehicle. I was made to wait at each step of the process even though I had an appt with the sales dept. and paid cash for the vehicle. More
Other Employees Tagged: Zachary Chambers, Craig Harlan
October 24, 2023
Ricardo was very professional and very pleasant. He was patient with us and took time to answer all our questions. And, after our purchase we went back in and he and others took time to explain all He was patient with us and took time to answer all our questions. And, after our purchase we went back in and he and others took time to explain all the buttons on the vehicle and helped set up the phones. More
Other Employees Tagged: Beth Deming
October 12, 2023
It was so good not to feel preasured with the Sales Representative, he was very courteious and very pacient on explaining every detail of the vehicle to us and I felt he really listen to our needs and Representative, he was very courteious and very pacient on explaining every detail of the vehicle to us and I felt he really listen to our needs and we got just what we needed THANK YOU!!! for heaving such caring Representatives in your team, I will definatelly go back and tell my friends and relatives, the other advantage is that he spoke Spanish!! More
October 02, 2023
Financing and warranty salesman was not helpful facilitating a purchase with outside financing. He also used fear tactics to try and press me into purchasing an extended warranty for the 4Runner w facilitating a purchase with outside financing. He also used fear tactics to try and press me into purchasing an extended warranty for the 4Runner which is arguably the most reliable vehicle on the road. Many of my friends have them and haven’t had any trouble. One of the reasons I bought the vehicle. More
September 11, 2023
I was very impressed by the profesional customer service and their knowledge,. Ricardo Hernandez is the best at his job, , I was very impressed by his courtesy and well been. He explained everything with no and their knowledge,. Ricardo Hernandez is the best at his job, , I was very impressed by his courtesy and well been. He explained everything with no rush and I felt he was very concern about exactly what we needed and he went the extra step to get us exactly what we needed , I felt no pressure, like I’ve had at other dealerships,. I will definitely come back and tell all my friends and family that they’ll find a very caring person to get us just want we needed , Thank you for heaving such great people in your agency!! More
September 08, 2023
Good Customer service. Made the process easy. Would buy from them again. Ricardo answered all my questions even on his days off, he put a lot of extra effort in. So give hi Made the process easy. Would buy from them again. Ricardo answered all my questions even on his days off, he put a lot of extra effort in. So give him a raise. More
Other Employees Tagged: Brannen Schrader
December 27, 2022
Things went well but acoustics in sign-in hall are terrible. Staff should be taught to speak up. Below in you evaluations, you should add "Not Applicable" to your questions. terrible. Staff should be taught to speak up. Below in you evaluations, you should add "Not Applicable" to your questions. More
June 04, 2022
Took my vehicle with a clear issue and I was told that there wasn't an issue. Now weeks later I'm still experiencing the issue and took pictures of it, just as the first time. I'm very frustrated that it there wasn't an issue. Now weeks later I'm still experiencing the issue and took pictures of it, just as the first time. I'm very frustrated that it wasn't resolved and left out as if I am crazy. More
June 04, 2022
It’s okay, but sometimes they try to charge more money saying diagnostic cost. Long waiting time for appointment. Basically service is okay. saying diagnostic cost. Long waiting time for appointment. Basically service is okay. More
Other Employees Tagged: Adriana Escorza