Ricardo Sotelo-Lucio

Hello, we really appreciate to Ricardo. He give us very good treatment to buy a new car. He showed 3 to 4 cars to us. But one disappointed thing happened on delivery time he give us only He give us very good treatment to buy a new car. He showed 3 to 4 cars to us. But one disappointed thing happened on delivery time he give us only one key with scratch. and Told us to come after two days for another key. while we reached at home and give that key to our friends, our friends make a fun of our car because we bought 66,500 car from Kia and we got a scratch key on delivery time. it’s very disappointing for us two days later we asked for the new key to Ricardo. We not got a satisfactory answer from him. That’s why we think about to refer next time to our friends Southhaven Kia. More

by shraddha Rote Verified Customer Verified Customer

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We bought a 2026 Kia Carnival SX from Southaven Kia. Austin and Ricardo were both professional, and the dealership ultimately honored the agreed vehicle discount, trade value, rebates, and military sale Austin and Ricardo were both professional, and the dealership ultimately honored the agreed vehicle discount, trade value, rebates, and military sales tax treatment. Austin was also responsive after the sale when the paperwork needed an address correction and followed through with updated documents. Overall, we got the right vehicle at terms we were comfortable with, and the staff worked to correct the paperwork. I would recommend the dealership More

by hurtado.thomas Verified Customer Verified Customer

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Awesome service! This was way better Than that xxxxty xxx Covington pike location in Memphis Tn they over charged my wife and now kia will always see me for any serv This was way better Than that xxxxty xxx Covington pike location in Memphis Tn they over charged my wife and now kia will always see me for any service issues More

by richardd.sayles Verified Customer Verified Customer

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Please better the salesman’s and the finance worker and train him properly. Thank you. train him properly. Thank you. More

by rhondarankin8 Verified Customer Verified Customer

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It was a great experience and Rudy was very helpful and made the buying process easy. made the buying process easy. More

by melissatilleybruce Verified Customer Verified Customer

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Outstanding, prompt and professional service is always provided by this Kia dealership. Top notch team. provided by this Kia dealership. Top notch team. More

by tntdye Verified Customer Verified Customer

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I really don’t have nothing say. I am a okay the service … I am happy with my car… I am a okay the service … I am happy with my car… More

by tycummings_7@msn.com Verified Customer Verified Customer

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Very beautiful dealership with great customer service, and friendly staff members that make you feel welcomed! and friendly staff members that make you feel welcomed! More

by blitzsandridge14 Verified Customer Verified Customer

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