Rich Eyler | Page 3

Excellent as usual Have always had a positive experience with Sid Dillon. The sales staff and management have consistently given 100% towards our satisfaction. We will c Have always had a positive experience with Sid Dillon. The sales staff and management have consistently given 100% towards our satisfaction. We will continue to do business here. More

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I couldn't even buy a car from here if I wanted to! This was by far the worst experience I have ever had with a car dealership. I used to work in car sales, so I understand that sometimes things can ge This was by far the worst experience I have ever had with a car dealership. I used to work in car sales, so I understand that sometimes things can get overlooked, but in this case there is no excuse. I submitted an online request on Sid Dillon Mazda's website. I told them exactly what I was looking for, down to the color and options, and politely asked for numbers on a lease, also stating that I had been working with another dealership and received figures from them already but had not made a purchase. After the initial reply from the internet sales representative, I elicited a response, but after 3 days she did not email me back. Then, on about the 4th day, the sales manager emailed me to make sure everything was going alright and that I was having all of my questions answered. I told him that Sara (internet sales) had not replied to my most recent email in several days and that I wasn't being helped at all. I told him I had received no semblance of service. 2 days after the email I sent to Rich (New Car manager) I still had not received a response from either him or Sara. So I called the dealership, politely asked for the General Manager, and told him what had happened. He told me the whole department had been on vacation, and that the following morning I would be receiving a call with aggressive figures on a lease. The following morning came and went...and here we are about 6 days later. Still no call, email, letter, text....NOTHING from Sid Dillon Mazda. Since when should a car buyer have to beg to buy a car? Absolutely, positively, ridiculous. More

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After searching dealerships for the vehicle that a was interested in looking for, because of the excellent easy to use webpage, I chose Sid Dillon. Veiwing the vehicle and the test drive was a very good interested in looking for, because of the excellent easy to use webpage, I chose Sid Dillon. Veiwing the vehicle and the test drive was a very good experience. I received all the help I needed to help me make my decision to buy with Sid Dillon. More

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We couldn't have asked for better service. The working environment made a great atmosphere and great vehicle shopping experience. Thank you to our salesman John and everyone else we worked with. working environment made a great atmosphere and great vehicle shopping experience. Thank you to our salesman John and everyone else we worked with. We will definitely recommend others to your dealership. More

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We have done business with Sid Dillon for several years now and have always been completely satisfied with the overall experience. We would highly recommend them. now and have always been completely satisfied with the overall experience. We would highly recommend them. More

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All Employees were so wonderful to me. I can not say enough for your staff. The best part is that you all seemed like you really were happy that I was there. I loved your team work. Maybe it's the smal enough for your staff. The best part is that you all seemed like you really were happy that I was there. I loved your team work. Maybe it's the small town. You all seemed sincere in trying to do everything to make my experience a good one. Thank you so much Steve and Justin. when I called about my mileage, because I was figuring it wrong. You had patients with my stupidity. I can say I have never been treated so well in all my years of buying many many cars. I am a widow and feel as if you did your best to get me a car and the best deal. Sid Dillon you have me as a customer forever and anyone I come in contact with will know how wonderful you all are. More

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Eric has been helpful when I need service. Steve was also helpful with new XTS. I think my 2013 XTS is underpowered, I am planning to drive to Fremont for A test drive the 2014 twin turbo XTS when Steve t helpful with new XTS. I think my 2013 XTS is underpowered, I am planning to drive to Fremont for A test drive the 2014 twin turbo XTS when Steve tells me he has one I can test drive, if I like it my trade. More

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