Rich Garland | Page 11

I wouldn’t recommend it to anyone I know. I’ve had a couple of lingering issues that shouldn’t exist in a brand new truck that were constantly ignored. The service manager finally decided to I’ve had a couple of lingering issues that shouldn’t exist in a brand new truck that were constantly ignored. The service manager finally decided to hear me out and fix the issue. He was nice enough to arrange a loaner at their expense for the 2 weeks my truck was being worked on. I went and picked up my truck last week and so far it’s been better. I was disappointed to discover that someone was eating in my truck because they left frito crumbs behind and didn’t bother to clean it up. I don’t allow eating in my truck nor do I loan it so I know without a doubt the frito droppings came from Zeigler employees. This whole experience has left a sour taste in my mouth. Thank you Rich for trying. More

by ddj0916 Verified Customer Verified Customer

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Which drawings action, service advisor, and people at work with them get the job done work with them get the job done More

by mark car Verified Customer Verified Customer

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Back hatchback wiper was not replaced when I had asked the windshield wipers to be replaced. I probably misspoke because it's clear that I should have asked for ALL wipers to be replaced. The hatchback wi the windshield wipers to be replaced. I probably misspoke because it's clear that I should have asked for ALL wipers to be replaced. The hatchback wiper was the one in most need of being replaced. Also, I finally had an under-hood part replaced that was previously damaged years ago while my vehicle was serviced at this Chevy dealership. At the time, the service worker pointed out the broken part and verbally said it could be repaired for free during my next visit. When I did bring it up upon a subsequent visit, I was not believed because I did not get that previous verbal repair promise in writing. I didn't bring this past issue up during this most recent visit because I knew that I would not be believed without the correct documentation. More

by scmorgan41 Verified Customer Verified Customer

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Very happy with the ppl and the work they did on my truck. Will go back again. truck. Will go back again. More

by LJS1479 Verified Customer Verified Customer

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Rich the service manager is the best ! ! He is always very helpful when we call ! He is always very helpful when we call More

by SDINC Verified Customer Verified Customer

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After we had expensive repairs to our Chevie done, it was leaking oil. We brought it in and they replaced a gasket. Work was done and we now have our car back. They were very friendly and knowledgeable and c leaking oil. We brought it in and they replaced a gasket. Work was done and we now have our car back. They were very friendly and knowledgeable and corrected the problem quickly. Our auto was bought at Ziegler’s and has been serviced by them. We have experienced nothing but friendly, courteous and helpfulness in all our experiences. More

by banraninil Verified Customer Verified Customer

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After looking around for so long landed on Zeigler. I felt welcome the moment I walked in the door (setting my appointment online and getting updates and directions were just a bonus)! Everyone operate I felt welcome the moment I walked in the door (setting my appointment online and getting updates and directions were just a bonus)! Everyone operated like a well formed family! I honestly did not have one question unanswered! Every car I wanted to see or test drive was available. They really do help make you feel like family and do their best to get you the BEST deal! Let me add ringing the sale bell, the confetti and song after you sign that line and the celebration they give you! To be honest the Best experience in car buying I’ve had! Bravo Zeigler! You will always have my business!! More

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Rich, Service Director, is and has always been a grest help. Very professional and knows what need to be done. help. Very professional and knows what need to be done. More

by SDINC Verified Customer Verified Customer

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Great service Department and finish my vehicle in a timely fashion and very honest with my service.. timely fashion and very honest with my service.. More

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Dealer was quick with diagnosis and was quick to fix the issue. Would definitely go back. issue. Would definitely go back. More

by rbfitzgerald Verified Customer Verified Customer

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