Rich Garland | Page 23

I would leave Ziegler’s a 0 if it were an option. All they do is lie to get a sale. I purchased my Traverse 05/20, and have heard nothing but lies! Sold warranties what are obsolete, as I live over 59 mi they do is lie to get a sale. I purchased my Traverse 05/20, and have heard nothing but lies! Sold warranties what are obsolete, as I live over 59 miles away and can’t utilize at any dealership, as stated at time of sale. Go anywhere but here! save your hard earned money. More

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Service department Rich Garland I have been treated very well by the staff especially Rich Garland the car was completed as promised with no hidden fees or surprises. Thank You Rich I have been treated very well by the staff especially Rich Garland the car was completed as promised with no hidden fees or surprises. Thank You Rich Garland and all the service staff.! More

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thanks Rich Rich was able to give me a same day appointment and fix my car. No unnecessary repairs just honest service. Thanks Rich! Ask for Rich if you need your Rich was able to give me a same day appointment and fix my car. No unnecessary repairs just honest service. Thanks Rich! Ask for Rich if you need your car repaired. More

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Unnecessary Repair I brought my company car in to replace the water pump which just started pouring anti-freeze out the bottom of the Traverse. This was a $600 repair. I brought my company car in to replace the water pump which just started pouring anti-freeze out the bottom of the Traverse. This was a $600 repair. But, Rich Garland added a $2,000 "oil leak" to the bill they charged my fleet management company. This vehicle spends every weeknight on my concrete driveway. If there was an oil leak, I would have seen it on my driveway. It would have been impossible to miss this "oil drip" (his categorization - not an oil seep) without my knowledge. At a minimum, this repair was not necessary. Since this oil situation did not need immediate repair, Rich should have simply advised us to keep an eye on it instead of pushing the repair through. I do NOT recommend this service center. I will never bring my vehicle there again. More

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