7 Reviews of Rich Kamm
September 28, 2024
We bought a 2018 Acadia Denali, Diego was our sales person. He did a great job walking us through everything that we needed to do to make sure we got everything right. We are happy with our purchase. person. He did a great job walking us through everything that we needed to do to make sure we got everything right. We are happy with our purchase. Thanks again Diego!! More
Other Employees Tagged: Rick
May 10, 2023
This place has led to one of the WORST situations due to their poor vehicle inspections and selling us a lemon. My boyfriend purchased a car from them after we got in an accident. We barely had it for 2 w their poor vehicle inspections and selling us a lemon. My boyfriend purchased a car from them after we got in an accident. We barely had it for 2 weeks before it has dangerous electrical problems such as Turing off while driving. Took it in to get fixed, this took well over 3 months and when we drove the car for one day it did the exact same thing. This entire experience has been a complete nightmare of lost sleep and may cost us our jobs at our place of employment due to them giving us a garbage vehicle. We had to spend a month on rentals before they gave us a car to drive around. Now we're back jn the same situation and just told to wait as they don't have the ability to do it again yet. Avoid this place at all costs the staff may be nice but the amount of hardship they will inflict if they give you a lemon isn't worth it. More
Other Employees Tagged: Ducky
December 20, 2021
Sold me a used car. Less than a week and the engine light comes on. Take it in and tell us the exhaust flex pipe is broken which is dangerous. So, either they don't inspect their used cars before the light comes on. Take it in and tell us the exhaust flex pipe is broken which is dangerous. So, either they don't inspect their used cars before they sell them, or they are just trying to scam us. Those are your two options. DON'T BUY A USED CAR FROM THIS PLACE. Completely lost my business. STAY AWAY! More
November 10, 2021
Chris and the rest of the sales team are absolutely amazing. They were extremely helpful at every step of the process, answered all my questions, never made me feel pressured and even after my purchase amazing. They were extremely helpful at every step of the process, answered all my questions, never made me feel pressured and even after my purchase has been completed, they continue to help me and take their time teaching me how to use and understand features on my vehicle. For anyone who is looking for a place that goes out of their way to make life long customers, this is the place to go. More
Other Employees Tagged: Chris Swain
March 01, 2020
I got my first car from preferred ford in grand haven.Great place,great customer service and great people!!If you want a great new car,this is the place to go!! haven.Great place,great customer service and great people!!If you want a great new car,this is the place to go!! More
Other Employees Tagged: Dave T

