Rich Kemp
Rich Kemp at Easterns Automotive Group of Laurel

Rich Kemp

Customer Advisor & Product Concierge

Easterns Automotive Group of Laurel

3510 Laurel Ft Meade Rd
Laurel, MD 20724

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5.0
21 Reviews

The best BIO is a customer's compliment: I had an excellent experience working with Rich Kemp at Eastern in Laurel. From the moment I walked in, Rich made me feel comfortable and confident. I had already done some research online and knew which car I was interested in, but Rich took the time to walk me through all the details, ensuring I was fully informed about the model. His knowledge was extensive, and his no-pressure approach made the entire experience enjoyable. Rich was attentive and patient, answering all of my questions and making sure I felt at ease every step of the way. Thanks to him, I was able to drive away in the exact car I had my eye on. I highly recommend Rich Kemp to anyone looking for a knowledgeable, friendly, and professional Sales Concierge!

Industry Experience

15 yrs

Specialties & Trainings

Master Sales Concierge Certification

5.0

21 Reviews

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21 Reviews of Rich Kemp

June 28, 2025

Dealership Rating
Employee Rating

Wonderful people, super helpful in achieving my car goals! Anthony did above in beyond so I could leave with the car I fell in love with! Would 100% recommend them for your car needs! More

by mayrakunar
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Francisco

June 28, 2025

Dealership Rating
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Amazing person, super helpful, and patient with finding the car that meet my needs. Definitely would recommend him. More

by normabenitez76
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Francisco

June 27, 2025

Dealership Rating
Employee Rating

Mr rich is a outstanding person thank you appreciate everything he help with good vibe More

by mrasmith410
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

June 17, 2025

Dealership Rating
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Rich was so helpful and patient! He made the car buying process easy and stress free More

by portialittlejohn
Sales Price Transparency
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Recommend Dealer
Yes
Jun 19, 2025

Easterns Automotive Group of Laurel responded

Your feedback is greatly appreciated and we're so glad to have exceeded your expectations. Thank you for choosing Easterns!

June 15, 2025

Dealership Rating
Employee Rating

I had an excellent experience working with Mr. Kemp. From start to finish, he was knowledgeable, patient, and truly had my best interest in mind. He took the time to explain every detail, answered More

by mewashington4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2025

Easterns Automotive Group of Laurel responded

Your feedback is greatly appreciated and we're so glad to have exceeded your expectations. Thank you for choosing Easterns!

June 02, 2025

Dealership Rating
Employee Rating

Mr. Rich Kamp is a very nice & a brilliant person in the sales industry who is always willing to give meaningful car sales advice to his clients. I experienced this immediately I entered into his department More

by gatkens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Artola

Jun 02, 2025

Easterns Automotive Group of Laurel responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

May 30, 2025

Dealership Rating
Employee Rating

Great service all around. No hassle just hustle to help us find and finance the right vehicle… More

by pastorian2009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 02, 2025

Easterns Automotive Group of Laurel responded

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

May 04, 2025

Dealership Rating
Employee Rating

"It is a pleasure to recommend **Rich Kemp** as a vehicle salesperson. During my buying experience with him, I was completely satisfied with his professionalism, industry knowledge, and personalized attentio More

by workroad15
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Francisco

May 19, 2025

Easterns Automotive Group of Laurel responded

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

May 04, 2025

Dealership Rating
Employee Rating

"It is a pleasure to recommend **Rich Kemp** as a vehicle salesperson. During my buying experience with him, I was completely satisfied with his professionalism, industry knowledge, and personalized attentio More

by workroad15
Recommend Dealer
Yes
May 19, 2025

Easterns Automotive Group of Laurel responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

May 03, 2025

Dealership Rating
Employee Rating

Hemos tenido muy buena atención , las personas son muy amables, tienenveracidad, eficiencia, claridad y son realistas More

by rcslopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2025

Easterns Automotive Group of Laurel responded

Estamos muy contentos de que haya disfrutado de su visita. ¡Gracias por tomarse su tiempo para compartir esto!

1

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