Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Rich Kemp
Rich Kemp at Easterns Automotive Group of Laurel

Rich Kemp

Customer Advisor & Product Concierge

Easterns Automotive Group of Laurel

3510 Laurel Ft Meade Rd
Laurel, MD 20724

Contact Me
4.9
36 Reviews

The best BIO is a customer's compliment: I had an excellent experience working with Rich Kemp at Eastern in Laurel. From the moment I walked in, Rich made me feel comfortable and confident. I had already done some research online and knew which car I was interested in, but Rich took the time to walk me through all the details, ensuring I was fully informed about the model. His knowledge was extensive, and his no-pressure approach made the entire experience enjoyable. Rich was attentive and patient, answering all of my questions and making sure I felt at ease every step of the way. Thanks to him, I was able to drive away in the exact car I had my eye on. I highly recommend Rich Kemp to anyone looking for a knowledgeable, friendly, and professional Sales Concierge!

Industry Experience

15 yrs, 2 mos

Specialties & Trainings

Master Sales Concierge Certification

4.9

36 Reviews

Write a Review

36 Reviews of Rich Kemp

July 29, 2025

Dealership Rating
Employee Rating

Easy, friendly, nice. It was a pleasure to work with rich, and he has a nice hat. Also, everyone was very nice to my kids! More

by Happy Dad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jul 30, 2025

Easterns Automotive Group of Laurel responded

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

July 26, 2025

Dealership Rating
Employee Rating

Mr. Rich was very positive about me driving home in my nice ride today. He also shared some valuable life lessons with me regarding marriage, self-identity, self-esteem, etc. He got me in a Black on Black More

by tommiebroadwater3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Alexis

Report | Print
Jul 28, 2025

Easterns Automotive Group of Laurel responded

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

July 17, 2025

Dealership Rating
Employee Rating

Easterns Motors in Laurel MD has outstanding. Customer service. Come get your car today. Thanks. More

by rhondalee00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jul 18, 2025

Easterns Automotive Group of Laurel responded

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

July 14, 2025

Dealership Rating
Employee Rating

Rich and the staff was thorough and honest and provided Great service I appreciate the professionalism More

by nateriverdale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jul 18, 2025

Easterns Automotive Group of Laurel responded

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

July 12, 2025

Dealership Rating
Employee Rating

Very professional and courteous service today from Rich Kemp. His manner was very kind and personable. More

by osirisxray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jul 14, 2025

Easterns Automotive Group of Laurel responded

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

July 12, 2025

Dealership Rating
Employee Rating

This location had great customer service. Rich assisted me & made my experience a good one! Very kind, knowledgeable and showed he cares for his customers. More

by birthingtranquilly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jul 14, 2025

Easterns Automotive Group of Laurel responded

Your feedback is greatly appreciated and we're so glad to have exceeded your expectations. Thank you for choosing Easterns!

July 12, 2025

Dealership Rating
Employee Rating

Master Ruch was just MARVELOUS! He listened,very gave his insight, never pushy . We love our stress-free car buying experience with MR. Kemp. More

by emmaqweq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jul 14, 2025

Easterns Automotive Group of Laurel responded

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

July 11, 2025

Dealership Rating
Employee Rating

Mr.Kemp presented great professional and gave us a smooth experience in the purchase of our new Infiniti! Will highly recommend for all serious buyers in the market for a high quality vehicle. More

by Mrs Frank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jul 14, 2025

Easterns Automotive Group of Laurel responded

Your feedback is greatly appreciated and we're so glad to have exceeded your expectations. Thank you for choosing Easterns!

July 11, 2025

Dealership Rating
Employee Rating

Rich was great and very knowledgeable! Easterns Auto is highly recommended! They helped us get the price we needed and worked with us!!! More

by frankemmari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jul 14, 2025

Easterns Automotive Group of Laurel responded

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

July 09, 2025

Dealership Rating
Employee Rating

Rich was absolutely amazing helpful and mostly honest his lever of concern is exactly what I need More

by droogle.mj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jul 14, 2025

Easterns Automotive Group of Laurel responded

Your feedback is greatly appreciated and we're so glad to have exceeded your expectations. Thank you for choosing Easterns!

1
2
...
4

Dealership Inventory (115 Vehicles)

used 2020 Tesla Model 3 car, priced at $25,850
2020 Tesla Model 3
used
Pearl White Multi-Coat exterior
Automatic
All-wheel Drive
$25,850
View Details
used 2023 Ford Explorer car, priced at $25,950
2023 Ford Explorer
used
AGATE BLACK METALLIC exterior
Automatic
Rear-wheel Drive
$25,950
View Details
used 2020 Toyota Prius Prime car, priced at $24,490
2020 Toyota Prius Prime
used
Titanium Glow exterior
Automatic
Front-wheel Drive
$24,490
View Details
used 2023 Mitsubishi Outlander car, priced at $24,490
2023 Mitsubishi Outlander
used
Black exterior
Automatic
Four-wheel Drive
$24,490
View Details
used 2022 Nissan Sentra car, priced at $17,950
2022 Nissan Sentra
used
Super Black exterior
Automatic
Front-wheel Drive
$17,950
View Details
used 2022 Kia Sorento car, priced at $25,490
2022 Kia Sorento
used
Gravity Grey exterior
Automatic
Front-wheel Drive
$25,490
View Details
View All Inventory