Rich Kramer
Rich Kramer at Suburban Ford of Sterling Heights

Rich Kramer | Page 5

New Car Sales Consultant

Suburban Ford of Sterling Heights

40333 Van Dyke Avenue
Sterling Heights, MI 48313

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57 Reviews
not yet
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57 Reviews

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Dealership Experience

29 yrs, 5 mos

57 Reviews of Rich Kramer

May 31, 2017

Dealership Rating
Employee Rating

OUTSTANDING Experience! BEST experience EVER! I will never go anywhere else, I look forward to getting my next car from Rich Kramer and Sarah the manager is just as AWESOME!! More

by Cyndie966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Long

Jun 04, 2017

Suburban Ford of Sterling Heights responded

Thanks! We hope to have the pleasure of serving you again soon!

May 07, 2017

Dealership Rating
Employee Rating

The Best! I've been going to this dealership for over 10 years now, purchased 1 vehicle and leased 3 so far, and I would not go anywhere else! More

by ibsarah143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2017

Suburban Ford of Sterling Heights responded

We appreciate your loyalty to Suburban! We hope you enjoy your new vehicle!

April 23, 2017

Dealership Rating
Employee Rating

New truck lease Rich Kramer is outstanding! Along with Sarah Long they were tremendous. I would recommend Rich to anyone. Excellent service, honest, trustworthy! They More

by FordGuy34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Long

Jun 14, 2017

Suburban Ford of Sterling Heights responded

Thank you! We hope to have the pleasure of serving you again soon!

March 23, 2017

Dealership Rating
Employee Rating

Great Experience Very pleased with my experience at Suburban Ford (I'm a repeat customer). Rich Kramer in Sales was very knowledgable/helpful and the whole process of More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2017

Suburban Ford of Sterling Heights responded

Ruth, congratulations on the new Ford Escape! We are glad to hear that you had an outstanding experience with Rich shopping for your new vehicle. We hope to serve you again in the future!

February 23, 2016

Dealership Rating
Employee Rating

My Ford Place Great place to do business Rich Kramer is a great salesman goes out of his way to take care of his customers. Goes the extra mile to make sure you ge More

by altoze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2016

Suburban Ford of Sterling Heights responded

We are happy you had such a great experience at our dealership with Rich! Customer service is our number one priority and it's great he goes the extra mile to make sure you are a satisfied customer. We look forward to working with you again in the future when you're ready for your next one!

January 19, 2016

Dealership Rating
Employee Rating

I love my new 2015 F150 I Love my new f150 I leased at suburban ford of sterling heights. The staff at this dealership are well trained and very professional not to say the More

by Elaine and Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2016

Suburban Ford of Sterling Heights responded

Elaine and Mark, we are so happy we were able to make your car buying experience a pleasurable one. Congratulations on the new Ford F150 and we hope to serve you again in the future!

January 16, 2016

Dealership Rating
Employee Rating

Visits. People & service were great. Appts. were meet on time & knowledge of concerns were meet.. Jim Saelins (service) & Rich Kramer (Sales) do a great job. More

by white hair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Saelens

Jan 18, 2016

Suburban Ford of Sterling Heights responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience and we look forward to serving you again in the future!

December 07, 2015

Dealership Rating

Rich is the best Rich Kramer is the best, he always takes his time and I never feel rushed with his time. I feel I always get the best service from him. I may ask to s More

by elaine10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2015

Suburban Ford of Sterling Heights responded

Elaine, thank you for the great feedback! It is great to know that every time you come and visit us, Rich makes your experience such a memorable one! Customer service and satisfaction is our top priority and we are so glad you can experience that with us. Enjoy your new car and we look forward to working with you again soon!

November 29, 2015

Dealership Rating

Rich is very professional Thanks Rich for your help at making our experience and suburban ford the best ever ! You are awesome and always makes everything workout AAA ++++!!!!! More

by Elaine and Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2015

Suburban Ford of Sterling Heights responded

Mark and Elaine, thank you for the great feedback! We are so happy to hear that you are a returning customer because of Rich! We strive to have great customer service and we are so glad that you can experience that with us every time! Enjoy the new car and we can't wait to work with you again!

September 20, 2015

Dealership Rating

Excellent, professional, courteous customer service!! I purchased a brand new 2015 Ford Escape for my wife. We were treated with respect and courteous service. We will use Suburban Ford for future vehicl More

by Charles/Alisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Arnold

Sep 30, 2015

Suburban Ford of Sterling Heights responded

Charles & Alisha congratulations on the new Escape. We are always happy to hear from satisfied customers such as yourself. We look forward to helping you with the next one.

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