Rich Metcalf
Rich Metcalf at Larry H. Miller Genesis Peoria
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Rich Metcalf

Genesis Sales Manager

Larry H. Miller Genesis Peoria

8425 W Bell Rd
Peoria, AZ 85382

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4.5
9 Reviews

BORN IN FARGO, ND PREVIOUS OCCUPATION WAS TEACHING HOBBIES ARE FISHING AND CAMPING FAVORITE MOVIE IS MAJOR LEAGUE FAVORITE THING ABOUT WORKING AT PEORIA HYUNDAI IS THE TEAM ATMOSPHERE

Dealership Experience

6 yrs

Industry Experience

6 yrs

Specialties & Trainings

Communicator

Hyundai Certified

View more specialties & trainings
4.5

9 Reviews

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9 Reviews of Rich Metcalf

September 18, 2023

Dealership Rating
Employee Rating

Amanda got us in right away to get the GV80 serviced. Job completion was done in 45 minutes. Excellent quality of service. More

by fsaraneta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vohn Marwitz , Robert Smith

April 28, 2023

Dealership Rating
Employee Rating

Wonderful homey environment. All staff friendly and go to excess to be sure you are satisfied, especially with all the new technologies More

by jiandolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Renee Nicely, Jordan Bills , Marisa Balderaz, Mrika Dobreci

May 09, 2023

Larry H. Miller Genesis Peoria responded

We are so grateful for your positive feedback. Our team works hard to make sure each customer is satisfied, and it's great to hear that we were able to exceed your expectations. We look forward to the opportunity to serve you again soon.

March 20, 2023

Dealership Rating
Employee Rating

Great staff. Had a wonderful experience. Aaron and Rich were very helpful, as was Austin. More

by Laura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Laffoon , Aaron Diaz and Austin Rassas

Mar 22, 2023

Larry H. Miller Genesis Peoria responded

Thank you for taking the time to share your positive feedback. Our team works hard to make sure each customer is satisfied, and it's wonderful to hear that we were able to meet your needs. We hope that you will continue to choose our dealership for all of your automotive needs. - , General Manager

November 01, 2022

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Employee Rating

No follow up from Rich, that I was recommended to speak to from a Realtor and Dealer Principal Friends. More

by Joe Szostak
Recommend Dealer
No

Other Employees Tagged: Richard

Nov 01, 2022

Larry H. Miller Genesis Peoria responded

Hey Joe, I apologize for not getting back to you, no excuses. There is a reason Ellen referred you to me, so if you are still interested in working with me, I am here to help, I am at work ready to go. You can call my desk phone at 623-815-4514. I have gv70's and gv80's in stock and I wont miss your business over price. Thank you for your time. Rich Metcalf

August 11, 2022

Dealership Rating
Employee Rating

Austin was great to work with from start to finish. When they didn't have the vehicle I was looking for on hand, he found one that was on the way and got everything lined up so as soon as it got to tow More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Tafoya

Aug 11, 2022

Larry H. Miller Genesis Peoria responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Rick Trinkl, General Manager

July 28, 2022

Dealership Rating
Employee Rating

In sales, Rick Metcalf is one high quality salesperson to work with..did whatever was required, at times above and beyond, that resulted in the sale of a 2018 G90. Ashley Ray has been my service represen More

by hmcelroen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dshon Warren , Ashleigh Ray

Jul 28, 2022

Larry H. Miller Genesis Peoria responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Rick Trinkl, General Manager

June 05, 2022

Dealership Rating
Employee Rating

Extremely friendly staff and ended up picking up two cars our sales representative was extremely knowledgeable and the whole occasion was stress free. I would recommend this dealer ship. More

by Jmullen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dshon Warren , Jorden Smart

Jun 06, 2022

Larry H. Miller Genesis Peoria responded

Thank you for your great review! We are happy to have provided a knowledgeable and professional sales experience. Stop by and see us if you need anything else down the road. - Rick Trinkl, General Manager

May 16, 2022

Dealership Rating
Employee Rating

I hope Genesis will continue to evaluate service levels as a company and give deals full support. If you want to compete with Lexus Mercedes etc you will need to support local dealerships. Larry h. Mille More

by bmattpeterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ashleigh Ray

May 17, 2022

Larry H. Miller Genesis Peoria responded

Thank you for your excellent review! Our dealership is always happy to provide a wonderful service experience. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Rick Trinkl, General Manager

March 27, 2022

Dealership Rating
Employee Rating

We scheduled an appointment to look at a GV80 and ended up driving one home! We dealt with several people since we purchased our GV80 and all have them have been friendly and professional, directing me to More

by ghbuhr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Alves , Jorden Smart, Jason

Mar 28, 2022

Larry H. Miller Genesis Peoria responded

Thank you for your great review! We are happy to have provided a knowledgeable and professional sales experience. Stop by and see us if you need anything else down the road. - Rick Trinkl, General Manager

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