Richard Comacho

Im ok no comment for now everyone nice thanks you good bye have a nice day bye have a nice day More

by Lopez.rafi70 Verified Customer Verified Customer

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The buying process was straightforward but fraught with cons. The cons: Charlie, Boris, and the dealership's general manager declined to negotiate an additional discount on identified vehicle issues after cons. The cons: Charlie, Boris, and the dealership's general manager declined to negotiate an additional discount on identified vehicle issues after my own inspection, instead offering two free oil changes. My salesperson, Richard, was friendly and worked to secure a sale. At the end of the purchase, Richard said he would text me a contact number for any post-sale issues. I did not receive a text from Richard; he probably forgot to do so after handing me the keys. The key fob is broken, with the metal key stuck inside, rendering it inoperable after I closed the fob when I parked my vehicle at home. Also, there is a large hole in the dash where the coin box used to be. It would be helpful to call Richard for help with these issues, but now that I have already purchased the car, it seems the customer relationship with Envision Ford of Duarte ended as soon as they sold it to me. I have a compliment for the finance manager, Lance, who was cordial and detailed in the finance office. More

by jadedtrojan Verified Customer Verified Customer

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First time using the service center in decades. I was very pleased with the service received. I will use it again. I was very pleased with the service received. I will use it again. More

by capt42 Verified Customer Verified Customer

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I have purchased multiple vehicles from Envision Ford and would continue to if I needed another one. would continue to if I needed another one. More

by Robert Ochoa Verified Customer Verified Customer

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What I appreciate most about the dealership is that it is definitely teamwork there. Everyone was helping everyone I felt like this was the best attention. I've had received in my history with dealerships s definitely teamwork there. Everyone was helping everyone I felt like this was the best attention. I've had received in my history with dealerships so far. This would be my third car from the same dealership. I would say that speaks volumes. More

by WOONER1 Verified Customer Verified Customer

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Their service Is great and the people are kind , courteous and awesome . See you soon. courteous and awesome . See you soon. More

by regiepbg Verified Customer Verified Customer

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Richard was very attentive and professional, guided me though all my options, service was quick and no pressure, helped me without judgement, definitely returning when I need to upgrade! though all my options, service was quick and no pressure, helped me without judgement, definitely returning when I need to upgrade! More

by saul82gonzalez Verified Customer Verified Customer

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It is convenient. Also the employees are perfessional. The work is done quickly. The waiting room is clean & coffee is provided, which makes it nice. Also the employees are perfessional. The work is done quickly. The waiting room is clean & coffee is provided, which makes it nice. More

by Davies2127 Verified Customer Verified Customer

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Absolutely Amazing! my sales person was Richard he was excellent his customer service skills is spot on. Everyone was professional and in a great mood. Definitely the bes my sales person was Richard he was excellent his customer service skills is spot on. Everyone was professional and in a great mood. Definitely the best experience I have ever had going to a dealership and purchasing a vehicle. More

by TATITAURUS23 Verified Customer Verified Customer

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Super smooth experience at envision ford Duarte service. The service was for outstanding recalls so I’m glad I got them done here. Thanks! The service was for outstanding recalls so I’m glad I got them done here. Thanks! More

by THINCATRON Verified Customer Verified Customer

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