Richard Elvey

Brian is an excellent S. A. and a great asset to Bryan Subaru's service department. We always enjoy working with him. The waiting area in the service department is very cl A. and a great asset to Bryan Subaru's service department. We always enjoy working with him. The waiting area in the service department is very clean and comfortable. They have a great area for the kids to be entertained while we wait and pups are always welcome! The WiFi is a bit spotty if you are trying to get work done so we come prepared with our own hotspot just in case. Otherwise, we usually have a very pleasant experience here. More

by Lucille Verified Customer Verified Customer

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Staff does not appear happy to be there at all. It’s like it’s an inconvenience to serve us when we’re spending thousands of dollars at this dealership. Also really irks me that they don’t wash you It’s like it’s an inconvenience to serve us when we’re spending thousands of dollars at this dealership. Also really irks me that they don’t wash your car for $3200 bill pretty disgusted with the whole experience, I miss my dealership in Tucson, Arizona. People there in Arizona were happy to see you. They were kind they had food beverages, a television for entertainment. They would give you a token to go get your card washed and detailed. The service at this location is subpar. I was going to give one star. I’m giving two stars only because my car is running better now. Also they’re not able to do any bodywork like replace a bumper. I could replace the bumper myself, but I kept getting talk about how they can’t do that and they can’t order the part. They also told me they would tell me who could and they did not. I do like that. There was a text message service and it showed me all the services they were going to do and I had to approve them. If you can avoid going to this dealership do it they don’t seem to want or appreciate your business because the attitude there is grumpy. My partner felt the same grumpy vibes when he walked in , I really hope that their boss isn’t grumpy because he could very well be making everyone else feel grumpy. It seems like everybody hates their job there and they’re taking it out on the Customer. More

by MAYSAA Verified Customer Verified Customer

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Although Subaru had a long wait time, they took very good care of me. I will be back for future service. care of me. I will be back for future service. More

by TEM_2875 Verified Customer Verified Customer

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I have had really friendly service at Bryan Subaru. The waiting area is comfortable too. Thanks! The waiting area is comfortable too. Thanks! More

by JIWE Verified Customer Verified Customer

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Richard Elvey was the rudest person I’ve ever come across and I worked for attorneys for 35 years. Im 65 not tech savvy and I got an email to update my system but I had sold my house and moved and had no wi and I worked for attorneys for 35 years. Im 65 not tech savvy and I got an email to update my system but I had sold my house and moved and had no wifi so he was talking in gibberish to me and said it would take 3 hours amd cost 160.00 so o had to have it done because my stuff would not operate correctly without upgrade. So with my copd amd hot as xxxx o walked all the way down working to kill time and it didn’t take 3 hours. It was done when I got back amd he didn’t even call. Plus I should not have had to pay 160.00 for that and I went over to where I bought the cars in tears and the guy I bought it from supposedly filed a complaint. No other dealership would charge someone like me with no wifi 160.00 for a simple upgrade. He needs to have more compassion and empathy for elderly sick people who aren’t as tech savvy as he is. He should NOT be dealing with people with that attitude. Plus he was never at his spot and only the nice colored lady offered me help cause she could see how upset I was. I was going to file a complaint and I feel I should not have had to pay that much money. I’m on social security and that caused me to go without necessities. More

by ELNORIGBY Verified Customer Verified Customer

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Brian Guzzardi was especially helpful, welcoming and very professional. Your technicians are very thorough. BRYAN SUBARU will always be my go to dealership for my automotive services and advice. professional. Your technicians are very thorough. BRYAN SUBARU will always be my go to dealership for my automotive services and advice. More

by IEZIN6969 Verified Customer Verified Customer

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Richard’is great, good communicator. Made me aware of battery rebate. Plus great place for my dog to hang out. Made me aware of battery rebate. Plus great place for my dog to hang out. More

by BORNEO.FARR Verified Customer Verified Customer

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Was greeted promptly and given instructions as to what they were doing and the time it would take. Very friendly and enjoyed the snacks and coffee since we were out of town. Liked the fact that Richard they were doing and the time it would take. Very friendly and enjoyed the snacks and coffee since we were out of town. Liked the fact that Richard Updated me for next maintenance visit as well. More

by AIMEEGAUTREAUX Verified Customer Verified Customer

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They did an excellent job! Brought my car in for routine maintenance and oil change. Everyone was helpful. Brought my car in for routine maintenance and oil change. Everyone was helpful. More

by LIZZIE70461 Verified Customer Verified Customer

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A/C is fixed just in time for summer! Richard and his team area pros. Richard and his team area pros. More

by MATT.LEBAR Verified Customer Verified Customer

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