Richard Loero
Richard Loero at Williamson Buick GMC
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Richard Loero

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

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4.8
136 Reviews

Industry Experience

9 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.8

136 Reviews

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136 Reviews of Richard Loero

April 29, 2025

Dealership Rating
Employee Rating

They have had be go back and forth and did not even tell me that the part had not been received. I left the dealer and still had the same issue with my car to go back and have the mechanic say the part had More

by Alejandro
Recommend Dealer
No

Other Employees Tagged: Richard Loero

Apr 29, 2025

Williamson Buick GMC responded

We sincerely apologize for the inconvenience you've experienced. Clear communication and timely service are very important to us, and we regret that we fell short in your case. Your feedback is invaluable and helps us improve. Thank you for bringing this to our attention. Please contact me directly at janelysp@wagmiami.com if you wish to further discuss your experience.

April 18, 2025

Dealership Rating
Employee Rating

Very quick service Richard is very nice and informative and the waiting time for service was dhort and very pleasant More

by MIMIG0924
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

Apr 21, 2025

Williamson Buick GMC responded

We take pride in providing excellent service and automotive care, and your positive feedback means the world to us!

April 09, 2025

Dealership Rating
Employee Rating

Stephanie was great, quick and efficient. She was able to take care of our vehicle the same day. More

by jc10600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Reyno

Apr 14, 2025

Williamson Buick GMC responded

We strive for excellence in every repair and maintenance job, and we’re thrilled that you had a good experience!

April 01, 2025

Dealership Rating
Employee Rating

Very bad because they didn't find the right issue and the repair costs me over 1800.- dollars. I came with a issue as a clunk sound from the left front when going over bumps. Today, it's still the same issue More

by thierrymosergolf
Recommend Dealer
No

Other Employees Tagged: Richard Loero

Apr 03, 2025

Williamson Buick GMC responded

Thank you for your honest feedback; we deeply regret that your issue wasn't resolved and that the repair did not meet your expectations. Please allow us the opportunity to make this right and address your concerns—your satisfaction is our priority.

March 05, 2025

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Employee Rating

Always happy with my advisor. He explains everything very thoroughly and is happy to answer my questions. Always very knowledgeable and professional. More

by gmmendez2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 03, 2025

Dealership Rating
Employee Rating

Great service clean My service attendant was not there but was helped by another member More

by PSUSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 23, 2025

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Employee Rating

The service was great Lorenzo was very helpful! Highly recommended! Very satisfied with the services! More

by EXCLUSIVEAIR10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 17, 2025

Dealership Rating
Employee Rating

I recently had my vehicle serviced at Williamson Cadillac, and I was assisted by service advisor Richard Loero. Richard was professional, friendly, and made the entire process smooth and straightfor More

by KAYLA KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 02, 2025

Dealership Rating
Employee Rating

Buena atención y se hace agradable la espera. Los empleados son muy amables y respetuoso. More

by Pupymone
Recommend Dealer
Yes

Other Employees Tagged: Solo tuve que ver a Richard.

January 27, 2025

Dealership Rating
Employee Rating

The service was incomplete, they did not check the fluids and they are incomplete. Servicio incompleto More

by Jgarces0625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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