Richard Stevens

Timely, friendly, considerate and knowledgeable. Advisors are patient and explains everything regarding service and needed services Advisors are patient and explains everything regarding service and needed services More

by lmcotton15 Verified Customer Verified Customer

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Service was fine, Robert very polite and car came out very clean though that took a while. The only problem I had was that the low tire pressure light came on almost immediately. My husband found all tir very clean though that took a while. The only problem I had was that the low tire pressure light came on almost immediately. My husband found all tires down to 30 when they should be at 38. More

by LULIS1 Verified Customer Verified Customer

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My 4th Volvo from Dick Dyer and second time working with Roy Chaney. He is thorough, exacting, a great communicator and a lovely human being. He worked very diligently to find me the right car, apply all po Roy Chaney. He is thorough, exacting, a great communicator and a lovely human being. He worked very diligently to find me the right car, apply all possible rebates and specials, work out lease vs purchase options, work with our schedule and make the whole process fun! He went beyond the sale to get the service we needed to update the car’s software to work with the Volvo app on my phone (shout out to Richard Stevens in service for his diagnosis and quick turnaround), picking up and delivering my car and leaving me a loaner. And he made sure the car paired with my phone and helped me with profiles and setup. Couldn’t have done more!! More

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Richard Stevens figured the issue out in no time and even sent me a video showing his findings. My car was picked up and returned to me by my salesman, Roy Chaney, and he left me a brand new loaner, and then sent me a video showing his findings. My car was picked up and returned to me by my salesman, Roy Chaney, and he left me a brand new loaner, and then stayed to help me pair the car to the Volvo app and set up profiles and other settings. You can’t ask for better service! Cheers all round! Love the car and everyone I worked with at the dealership! More

by Zippy Verified Customer Verified Customer

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Richard Stevens is my advisor and he is always very polite and professional every time that I come into your dealership for service…Rich always make me feel very welcome when I come into your dealershi polite and professional every time that I come into your dealership for service…Rich always make me feel very welcome when I come into your dealership…Rich always go above and beyond what is necessary for insuring that my car is serviced promptly and properly…he always gives me a status report on how much more time that my service would be because I always wait for my service to finish and I really appreciate him doing that…Rich is a excellent ambassador for your dealership…I’ve never left this dealership thinking that I was being taken advantage of and I always felt that I was appreciated for being a customer…I can go on and on about him because he is just that guy that you would want to represent your dealership…just saying…🏌️ More

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Everyone was so extremely friendly and professional. It was a wonderful experience over all and really made me happy we purchased a Volvo. It was a wonderful experience over all and really made me happy we purchased a Volvo. More

by CAROLCOMO Verified Customer Verified Customer

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Very professional and I love the friendly atmosphere. Thank you for the Care that you give my car. Thank you for the Care that you give my car. More

by jlca21862 Verified Customer Verified Customer

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I’ve been working with them for many years and they have provided consistently great service provided consistently great service More

by valeria.farr68 Verified Customer Verified Customer

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We have two cars purchased from Dick Dyer Volvo and only service them at Dick Dyer Volvo; professional from making the appointment to finish of service. service them at Dick Dyer Volvo; professional from making the appointment to finish of service. More

by cshsgm Verified Customer Verified Customer

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Ease of car pickup & drop-off is great. No issues with service. I appreciate the status check-in and the workup of the charges before it's completed. The video didn't provide much insight t No issues with service. I appreciate the status check-in and the workup of the charges before it's completed. The video didn't provide much insight this time and could use a little more detail on writeup to know what the levels were so I can track potential issues that may be coming up. More

by DAVIS.STACIEA Verified Customer Verified Customer

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