Richard Tran

Richard and the Mazda team has consistently been great! Great customer service, efficient and thorough, and great communication throughout the process. Great customer service, efficient and thorough, and great communication throughout the process. More

by sayayusa91 Verified Customer Verified Customer

Report | Print

Very fast turnaround and friendly service. They quickly solved a problem with parts ordering and saved me several days of originally expected waiting. They quickly solved a problem with parts ordering and saved me several days of originally expected waiting. More

by glenn29 Verified Customer Verified Customer

Report | Print

Richard Tran is very responsive and nice to work with. As far as the process with the dealership goes, when I pulled up, I was greeted by someone and told to wait in the car for Richard. Then the person As far as the process with the dealership goes, when I pulled up, I was greeted by someone and told to wait in the car for Richard. Then the person who greeted me started to take video of my car and in some of his trips around the car, the camera was pointed right at the windshield. I would appreciate either being given a spot away from the car to wait, or being told in advance the video would take place (I think others might feel the same way). Also, the car was dropped off when done and just left, with no explanation of how and where to exit; I had to find someone to tell me how to leave. The way I was told to go is through a back alley to a driveway near the corner of Sepulveda and Washington with cars parked along the street and absolutely no visibility of oncoming traffic. More

by slr0706 Verified Customer Verified Customer

Report | Print

Rich is the best! The service and care he provides is amazing. The repair team and the coffee machine are why i love this dealership. Thank you Rich! 🙏🏽 The service and care he provides is amazing. The repair team and the coffee machine are why i love this dealership. Thank you Rich! 🙏🏽 More

by TATIANA_JJ Verified Customer Verified Customer

Report | Print

Richard was courteous, knowledgeable, helpful, and very communicative. My car was in and out of service as quickly as possible and my car was washed before I hit the road. communicative. My car was in and out of service as quickly as possible and my car was washed before I hit the road. More

by SA2 Verified Customer Verified Customer

Report | Print

Richard was very accommodating, professional, and thorough. He explained everything clearly, completed the work efficiently. thorough. He explained everything clearly, completed the work efficiently. More

by ROBERT.F.KIM Verified Customer Verified Customer

Report | Print

The store is clean and very nice staff. Everyone is professional and friendly. I recommend this location. Everyone is professional and friendly. I recommend this location. More

by tukayj Verified Customer Verified Customer

Report | Print

Richard was very knowledgeable and educational about my needed car repairs, makes for a trusting experience needed car repairs, makes for a trusting experience More

by MIKAYLA Verified Customer Verified Customer

Report | Print

Great service professional friendly staff The video service is excellent and the free rides are great service is excellent and the free rides are great More

by Dinoaristides Verified Customer Verified Customer

Report | Print

Employees were condescending, rude, couldn’t find a part we ordered weeks ago AND ALREADY PAID FOR and we confirmed that they had the day before. Refused to work on our car. It was awful especially coming we ordered weeks ago AND ALREADY PAID FOR and we confirmed that they had the day before. Refused to work on our car. It was awful especially coming from a place I thought had historically great service. More

by adrin01 Verified Customer Verified Customer

Report | Print