Richard Tran
Richard Tran at Culver City Mazda

Richard Tran

Service Advisor

Culver City Mazda

11215 Washington Blvd
Culver City, CA 90230

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4.9
50 Reviews
4.9

50 Reviews

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50 Reviews of Richard Tran

November 07, 2025

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Employee Rating

Richard was courteous, knowledgeable, helpful, and very communicative. My car was in and out of service as quickly as possible and my car was washed before I hit the road. More

by SA2
Service Price Transparency
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Recommend Dealer
Yes
Nov 10, 2025

Culver City Mazda responded

Thank you for sharing your experience! We’re glad to hear that Richard provided courteous, knowledgeable, and helpful service, and that your car was serviced quickly and even washed before you left. We’ll be sure to pass along your kind words, Richard will be delighted to hear them!

October 31, 2025

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Richard was very accommodating, professional, and thorough. He explained everything clearly, completed the work efficiently. More

by ROBERT.F.KIM
Service Price Transparency
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Recommend Dealer
Yes
Nov 03, 2025

Culver City Mazda responded

Thank you for sharing your feedback! We're delighted to hear that Richard provided accommodating, professional, and thorough service. Clear communication and efficient care are what we strive for, and we’re glad your visit reflected that. We appreciate your trust and look forward to assisting you again!

October 21, 2025

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The store is clean and very nice staff. Everyone is professional and friendly. I recommend this location. More

by tukayj
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Culver City Mazda responded

Thank you for your kind words and recommendation! We're so glad you enjoyed our clean facility and friendly, professional team. It means a lot to know you had a great experience with us, and we look forward to welcoming you back!

October 14, 2025

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Richard was very knowledgeable and educational about my needed car repairs, makes for a trusting experience More

by MIKAYLA
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Recommend Dealer
Yes
Nov 03, 2025

Culver City Mazda responded

Thank you for sharing your feedback! We're so glad to hear that Richard provided a knowledgeable and educational experience during your visit. Building trust and keeping our guests informed are top priorities for us. We appreciate your kind words and look forward to assisting you again in the future!

September 11, 2025

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Great service professional friendly staff The video service is excellent and the free rides are great More

by Dinoaristides
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Recommend Dealer
Yes

August 09, 2025

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Employees were condescending, rude, couldn’t find a part we ordered weeks ago AND ALREADY PAID FOR and we confirmed that they had the day before. Refused to work on our car. It was awful especially coming More

by adrin01
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: James Rice

July 23, 2025

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Employee Rating

Thank you Ian, and all Culver City Mazda for your excellent customer care and service🌟 More

by ggcoco
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Castro, Jeremy Moreno, Danny Moreno, Mario Cordova , Ian Ayers, Miguel Champagnie, Jonathon Rodriguez

June 23, 2025

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incredibly thorough and precise, albeit expensive. The inspection and review of my vehicle was the most comprehensive I had ever received of any cars I’ve owned. It was comforting to know that this le More

by Westwood resident
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Recommend Dealer
Yes

June 17, 2025

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Ian was awesome and provided excellent customer service to me. My car is running as good as new! More

by TW
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ian Ayers

May 28, 2025

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Employee Rating

The dealership managed the recall issue with my Mazda to repair the back-up camera efficiently and professionally. More

by Anonymous
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Recommend Dealer
Yes
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