Richard Wells
Richard Wells at Lone Star Cadillac

Richard Wells | Page 2

Sales Consultant

Lone Star Cadillac

11675 Lyndon B Johnson Fwy
Garland, TX 75041

5.0
26 Reviews
5.0

26 Reviews

Write a Review

26 Reviews of Richard Wells

August 08, 2020

Dealership Rating
Employee Rating

Great experienceWas skeptical about buying a car based Great experience Was skeptical about buying a car based on previous reviews but my experience was amazing. From the sales team to the finance team. More

by darellaphia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2020

Lone Star Cadillac responded

Hello Darellaphia, each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. On behalf of everyone here, Thank You!

September 21, 2018

Dealership Rating
Employee Rating

A one! Friendly, knowledgeable, and efficient. They always go the extra mile! My salesman, Richard Wells’s is so helpful and knows his business! I will be a More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 05, 2018

Dealership Rating
Employee Rating

Great service! Richard was very helpful and spent lots of time explaining how the car works. Very knowledgeable. All the staff were very helpful and friendly. T More

by Fishinggal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 05, 2017

Dealership Rating
Employee Rating

Chaning wheel and toll tag On 8/22 I received a toll tag bill.for 6/22 & 6/23. I gave it to James because the car was not in my possession. I picked up the car after two on 6/23 More

by Ladylm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: James Palmer

Oct 19, 2017

Ladylm responded

After three times changing the wheels they are ok. I don't know about the toll road bill. If I don't receive a bill in November, then it should be settled. Thanks for your concern.

December 18, 2013

Dealership Rating

My husband and I had a great experience! We are very happy with our new SRX and our salesman Richard was upfront, informative and just a joy to work with. Great people to work with and I would highly re More

by anntate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyrone Cassell

September 30, 2013

Dealership Rating

Massey Cadillac has provided me with excellent sales and service for the last 10 years. This is the fifth vehicle I have purchased from Massey. My service adviser Michael Davis has always done an incredible More

by georgedavisassoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Davis

September 08, 2013

Dealership Rating

Very pleased with the service give by Richard Wells. Most of what I needed to do was taken care of before I arrived. Richard has always been kind and courteous with me and my wife on our Cadillac experience More

by rufusbelk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 25, 2013

Dealership Rating

I came into Massey because I had driven an STS the first year they came out back in the 1990s. I really loved that car. In the years that followed, I moved away from the luxury cars and thought mostly about More

by goose64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franklin Martin

June 29, 2013

Dealership Rating

Sean Anderson and Richard Wells made the purchase experience pleasant, timely and efficient. Sean and Richard worked to provide me with a favorable interest rate. Thank you to the Massey Cadillac t More

by houserfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: And Sean Anderson

June 24, 2013

Dealership Rating

Easiest auto purchase EVER! Friendly staff and extremely knowledgable of the product. I was in and out in less than 2 hours. Richard was very nice and I would recommend him to any of my friends wanting to More

by chickthatclicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes