Richie Hurst
Richie Hurst at Ed Morse Chrysler Dodge Jeep Ram St. Robert

Richie Hurst

Parts Manager

Ed Morse Chrysler Dodge Jeep Ram St. Robert

809 Missouri Ave
St Robert, MO 65584

not yet
rated
2 Reviews

2 Reviews of Richie Hurst

December 29, 2021

Dealership Rating
Employee Rating

Great customer service. Highly recommend. Financing was a smooth and easy process. Trade in was fair. More

by turnb4uburn1990
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

May 22, 2021

Dealership Rating
Employee Rating

Loser service departmentI called to get a quote on Loser service department I called to get a quote on transmission work, they tell me it's $2000 for labor but when asked the complete total, I'm told More

by Very angry
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No

Other Employees Tagged: Steve Upton

May 24, 2021

Ed Morse Chrysler Dodge Jeep Ram St. Robert responded

We apologize for making your call to us for your service so unpleasant. Please feel free to contact our service manager to find an acceptable resolution to your concern. Sometimes we recommend a service or repair contrary to the customer request if the request is not in the customer's best interest as it relates to the vehicle or warranty of repair. We would like to thank the customer for their feedback, it will improve the quality of our customer service in the future.

1
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